Delaware News


Filling out Division of Air Quality online customer satisfaction survey wins bicycle for Harrington woman

Department of Natural Resources and Environmental Control | Division of Air Quality | Date Posted: Wednesday, August 24, 2016



DAQ encourages Delaware public to continue to opt-in and complete survey so it can better gauge customer service

Air Quality Survey Winner
Samantha Hudran of Harrington (third from left, surrounded by family) picks up her new bicycle after winning it in a Division of Air Quality customer satisfaction survey drawing, where her name was picked from a pool of completed online surveys by DAQ Director Ali Mirzakhalili, left.

DOVER – DNREC’s Division of Air Quality aims to get better mileage out of its customer satisfaction program in the future and used the Delaware State Fair as the vehicle this year not only to tout the program but to tout alternative means of transportation as its State Fair theme, with a drawing that awarded a new bicycle to Samantha Hudran of Harrington for completing DAQ’s online customer satisfaction survey after visiting the fair.

Ms. Hudran recent had her name drawn by DAQ Director Ali Mirzakhalili from a pool of other customer satisfaction surveys completed by State Fair visitors. In line with this year’s DAQ fair theme of promoting cleaner transportation alternatives, the division also encouraged survey participation by offering the bicycle as the drawing prize. DAQ recently began working to expand and improve its customer satisfaction program, Director Mirzakhalili said, and is now gauging the current level of customer satisfaction as an initial step forward.

He learned recently that Ms. Hudran, winner of the 10-speed bike, is a very knowledgeable DAQ customer, regularly reading DAQ’s air quality reports and “well aware of the continuous improvements in Delaware’s air quality” championed by DNREC and the Division of Air Quality. She and her family came to the DAQ’s Dover office at State Street Commons Aug. 19 to collect her prize.

The Division of Air Quality thanks Ms. Hudran and everyone who participated in the online customer satisfaction survey, especially those who took time to complete it, since their information provided valuable feedback for the division as it strives to achieve its highest customer satisfaction rating. DAQ still wants to hear from customers so please visit DNREC’s website at dnrec.delaware.gov/Air/Pages/DAQ-Customer-Satisfaction to opt-in and receive the survey and provide feedback.

Vol. 46, No. 311

 

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Filling out Division of Air Quality online customer satisfaction survey wins bicycle for Harrington woman

Department of Natural Resources and Environmental Control | Division of Air Quality | Date Posted: Wednesday, August 24, 2016



DAQ encourages Delaware public to continue to opt-in and complete survey so it can better gauge customer service

Air Quality Survey Winner
Samantha Hudran of Harrington (third from left, surrounded by family) picks up her new bicycle after winning it in a Division of Air Quality customer satisfaction survey drawing, where her name was picked from a pool of completed online surveys by DAQ Director Ali Mirzakhalili, left.

DOVER – DNREC’s Division of Air Quality aims to get better mileage out of its customer satisfaction program in the future and used the Delaware State Fair as the vehicle this year not only to tout the program but to tout alternative means of transportation as its State Fair theme, with a drawing that awarded a new bicycle to Samantha Hudran of Harrington for completing DAQ’s online customer satisfaction survey after visiting the fair.

Ms. Hudran recent had her name drawn by DAQ Director Ali Mirzakhalili from a pool of other customer satisfaction surveys completed by State Fair visitors. In line with this year’s DAQ fair theme of promoting cleaner transportation alternatives, the division also encouraged survey participation by offering the bicycle as the drawing prize. DAQ recently began working to expand and improve its customer satisfaction program, Director Mirzakhalili said, and is now gauging the current level of customer satisfaction as an initial step forward.

He learned recently that Ms. Hudran, winner of the 10-speed bike, is a very knowledgeable DAQ customer, regularly reading DAQ’s air quality reports and “well aware of the continuous improvements in Delaware’s air quality” championed by DNREC and the Division of Air Quality. She and her family came to the DAQ’s Dover office at State Street Commons Aug. 19 to collect her prize.

The Division of Air Quality thanks Ms. Hudran and everyone who participated in the online customer satisfaction survey, especially those who took time to complete it, since their information provided valuable feedback for the division as it strives to achieve its highest customer satisfaction rating. DAQ still wants to hear from customers so please visit DNREC’s website at dnrec.delaware.gov/Air/Pages/DAQ-Customer-Satisfaction to opt-in and receive the survey and provide feedback.

Vol. 46, No. 311

 

image_printPrint

Related Topics:  ,


Graphic that represents delaware news on a mobile phone

Keep up to date by receiving a daily digest email, around noon, of current news release posts from state agencies on news.delaware.gov.

Here you can subscribe to future news updates.