Top Ten Consumer Complaints of 2005

(Wilmington, DE): Attorney General Carl C. Danberg and The National Association of Attorneys
General (“NAAG”) announced today the top 10 consumer complaints for 2005 on both a state-wide and national level. At the national level, the automobile and car rental industry topped the list and in Delaware, first place
went to the Landlord/Tenant issues. Below are the final lists:
National List
1) Automobile/Car Rental
2) Home Repair/Construction
3) Internet Goods and Services
4) Telecommunications/Slamming/Cramming
5) Credit Reporting
6) Retail Sales
7) Telemarketing/Do-Not-Call
8) Debt Collection
9) Contests/Sweepstakes/Prize Promotion
10) Furniture/Appliances/Home Furnishings
Delaware List
1) Landlord/Tenant Issues
2) Credit Cards
3) Motor Vehicle Sales Practices
4) Home Repair/Construction
5) Retail Sales Practices
6) Retail Advertising
7) Contests, Sweepstakes/Prize Promotion
8) Spamming
9) Identity Theft
10) Internet Service Providers
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