Life Insurance Policy Locator finds over $3.5 Million for Users

Over $1 million claimed by Delaware residents in 2019, More than $400,000 in early 2020

The Delaware Department of Insurance has released new data about local use of the Life Insurance Policy Locator, a free tool offered in conjunction with the National Association of Insurance Commissioners (NAIC). In total, 1,116 requests have been submitted, and 387 matches have been reported since the tool’s implementation – a match rate of nearly 35%. Throughout Delaware’s use of the tool, a total of $3,504,850 has been claimed by beneficiaries through located policies, and $1,071,516 during 2019 alone. In the first five months of 2020, residents were able to access $402,574 as a result of successful searches.

“The Life Insurance Policy Locator is a great tool for Delawareans to be aware of. When a loved one passes, there isn’t always a will or a detailed plan for the family’s future financially. Using the Policy Locator, it is easy to find out if a life insurance policy or annuity contract existed, and simple to claim the policy if there was one in place,” said Insurance Commissioner Trinidad Navarro. “This is just one of the many ways our department is offering a consumer-friendly insurance experience.”

Simplifying what can often be a long and frustrating process, only a nominal amount of information is needed to begin a search in the Life Insurance Policy Locator. After a request is submitted by a beneficiary, executor, or legal representative, dedicated NAIC liaisons take on the task of asking participating companies to search their records to identify any policies or annuity contracts in the name of the deceased. Then, if a participating company does have policy information on file, they will respond to the requester if they are authorized to receive information or are the designated beneficiary. Data is typically made available within 90 business days.

Delaware implemented the Life Insurance Policy Locator in November of 2016. Requestor preference and beneficiary specification may result in more matches than claimed policies.

Visit to access the tool.

Delaware Department of Insurance and NAIC Offer Nationwide Life Insurance Policy Locator Tool

Locator helps consumers find lost life insurance policies, annuities 

DOVER DE — The Delaware Department of Insurance and the National Association of Insurance Commissioners (NAIC) announced a national service that provides consumers with search capabilities to help find a deceased person’s lost life insurance policies and annuities.

The NAIC’s Life Insurance Policy Locator provides nationwide access for assistance with finding life insurance policies and annuities. An estimated $1 billion in benefits from life insurance policies are unclaimed, according to Consumer Reports. The new tool builds on the life insurance policy locator programs developed separately in a number of states before this launch.

“Earlier this year, in response to consumer inquiries about finding lost life insurance policies and annuities, the Department started its own search service,” said Insurance Commissioner Karen Weldin Stewart. “Now I am happy to announce that the NAIC’s new locater service gives Delawareans an additional tool to track down those lost policies.”

The NAIC life insurance policy locator streamlines and simplifies the process for consumers and insurance companies. Consumer requests are encrypted and secured to maintain confidentiality. Participating insurers will compare submitted requests with available policyholder information and report all matches to state insurance departments through the locator. Companies will then contact beneficiaries or their authorized representatives.

More information on the NAIC locater service can be found at

Delaware’s locater service may be found at

In 2015, life insurers paid more than $74 billion in insurance policy benefits to consumers nationwide. Since 2010, state insurance regulators have investigated unclaimed life insurance benefits. To date, nearly 23 regulatory actions have resulted in returning more than $6.75 billion life insurance proceeds to U.S. consumers.

For more information, call the Department of Insurance’s Consumer Hotline at 1-800-282-8611.


Delawareans Should Start Planning Now For Retirement

Delawareans Should Start Planning Now For Retirement

Insurance Commissioner Karen Weldin Stewart Joins
National Effort to Promote Retirement Planning


DOVER, DE—Each day about 10,000 Baby Boomers enter their retirement years. They are members of a generation who are largely unsure of their financial future, as demonstrated by the latest research findings from the Insured Retirement Institute (IRI). For five years, IRI has seen Baby Boomers’ confidence in their financial preparations for retirement steadily dropping, with barely a quarter optimistic about their situation in 2015.


While Baby Boomers have redefined life at every corner, their lasting legacy may be in how Americans prepare for their retirement years. Through the course of their working years, a unique set of challenges has emerged, including changes in employee benefits, longer life spans, uncertainty with Social Security and Medicare, as well as the rising cost of health care. This new paradigm is largely responsible for the Baby Boomers’ confidence deficit.


The National Retirement Planning Coalition – a group of prominent education, consumer advocacy, and financial services organizations – says this does not have to be the case. Crafting a holistic financial plan for retirement can restore confidence and build savings for retirement. To help spread its message, the Coalition has organized National Retirement Planning Week, an effort to help consumers focus on their financial needs in retirement.


The Delaware Department of Insurance is supports National Retirement Planning Week 2015, which takes place April 13 through 17. “We understand how the pressure of looking at the future can make planning for retirement initially seem daunting, but it certainly doesn’t have to be,” says Insurance Commissioner Karen Weldin Stewart. “Routinely reviewing your finances and assessing your financial preparedness for retirement is a good first step. Being proactive about planning and seeking professional guidance when warranted can help you achieve financial security in the golden years.”


The Coalition, led by IRI, recognizes that the need to educate Americans on retirement planning is an ongoing effort and is committed to making this a national priority. National Retirement Planning Week and other coalition activities will demonstrate that it is possible to “Retire On Your Terms” if you properly develop and manage a comprehensive retirement plan. To support these educational efforts, the Coalition has collected the latest resources to help consumers and financial professionals focus on long-term financial goals. These tools are available year-round at


The Coalition and its supporters will release additional educational materials in conjunction with the event’s agenda. The Coalition will also encourage retirement planning through nationally distributed radio, television and print spots, a coordinated media outreach program, and a host of events throughout the week.


Check the Delaware Department of Insurance’s Facebook page and Twitter feed for more information.


Contact: Jerry Grant, 302-674-7303

Delaware Department of Insurance: “Protecting Delawareans through regulation
and education while providing oversight of the insurance industry to best serve the public.”

More information about annuities can be found at