Open Enrollment on Delaware’s Health Insurance Marketplace Starts Nov. 1

NEW CASTLE – Delaware’s Health Insurance Marketplace’s open enrollment period started today, Nov. 1, as the marketplace enters its 12th year of open enrollment.

The open enrollment period will run through Jan. 15, 2025. Delawareans can renew existing coverage or sign up for a new plan at www.HealthCare.gov. Coverage for enrollees who sign up by Dec. 15 and pay their first month’s premium will be effective Jan. 1.

Individuals who don’t act by Jan. 15, 2025, cannot get coverage for 2025 unless they qualify for a Special Enrollment Period based on circumstances such as a loss of qualifying health coverage, change of income, becoming a parent, or other qualifying factors.

For the 2025 plan year, consumers will choose from 45 plans offered by four carriers. This enrollment period will also offer persons with Deferred Action for Childhood Arrivals (DACA) status the ability to enroll in the comprehensive Affordable Care Act coverage offered.

“The health of our state depends on the health of our residents. A critical part of that is making sure Delawareans have access to affordable, quality health care,” said Governor John Carney. “Delaware’s Health Insurance Marketplace offers four insurers and 45 plans this year. I encourage all Delawareans to closely consider those selections, especially small-business owners, independent contractors, and individuals who don’t have access to health insurance through an employer. Please make your health a priority.”

“Our Delaware Health Insurance Marketplace is thriving, with increased competition, enhanced subsidies, and important policy efforts increasing enrollment 77% since 2021. I’m glad to have strong partners, from Congress to our local navigators, from state agencies to state legislators, who help make this progress possible,” said Insurance Commissioner Trinidad Navarro. “Visit Healthcare.gov today to make your plan for 2025 coverage – and if you aren’t insured right now, check if you may qualify for coverage today.”

Plans on the marketplace are spread among metal-level categories – bronze, silver, gold, platinum and catastrophic – and are based on how enrollees choose to split the costs of care with their insurance company. Bronze plans have low monthly premiums but high costs when you need care; gold plans have high premiums but lower costs when you need care. In a silver plan, the insurer pays about 70% of medical costs and the consumer pays about 30%. Consumers who pick silver health care plans might also qualify for additional savings through discounts on deductibles, copayments, and coinsurance.

All plans on the marketplace offer essential health benefits such as coverage of pre-existing conditions, outpatient care, emergency services, hospitalization, prescription drugs, mental health and substance use disorder services, lab services, pediatric services, birth control, and breastfeeding coverage. In addition, coverage cannot be terminated due to a change in health status.

“All Delaware families need access to affordable, quality health care,” said Delaware Department of Health and Social Services Director of Health Care Reform Steven Costantino. “We appreciate the stability the Biden administration, our congressional delegation, the Insurance Commissioner, and our own reinsurance program have all brought to the marketplace. With 45 plans to choose from, I encourage everyone to visit HealthCare.gov to see what type of plan would work for you.”

Assistance for Delaware enrollees

Consumers can go to HealthCare.gov or CuidadodeSalud.gov now to explore their options for 2025 coverage, and they can enroll anytime between Nov. 1 and Jan. 15, 2026.

Delawareans who need help enrolling in coverage will have access to free in-person assistance from federally funded and trained specialists at Westside Family Healthcare (statewide) and by certified application counselors at Henrietta Johnson Medical Center in Wilmington and La Red Health Center in Georgetown. Westside received increased federal funding for navigators to help people enroll for coverage.

State-licensed insurance agents and brokers are also available to help individuals re-enroll and to help employers update their coverage, at no extra charge.

Delawareans can enroll in marketplace coverage at HealthCare.gov or by calling 1-800-318-2596 (TTY: 1-855-889-4325).

Support from Congressional Delegation

Delaware’s U.S. senators and representative urged uninsured Delawareans to find out what’s available for them on the marketplace.

“The health insurance marketplaces created by the Affordable Care Act (ACA) are helping Delawareans and folks around the country get the affordable health care they so desperately need,” said U.S. Senator Tom Carper, who helped author the ACA. “With more plans offered each year, and free help to enroll, it’s easy to get signed up. Don’t delay – enroll in coverage today!”

“Every Delawarean deserves high-quality, affordable health care,” said U.S. Senator Chris Coons. “No one should ever have to put off care due to a lack of coverage. I encourage everyone to check out the affordable options available on the health insurance marketplace during open enrollment and make sure you and your family are covered for the year ahead.”

“All Delawareans deserve access to quality, reliable, and affordable health care,” said Rep. Lisa Blunt Rochester, member of the House Health Subcommittee. “Thanks to the Inflation Reduction Act that I championed in Congress, we are extending Affordable Care Act subsidies and reducing the cost of health care for Delawareans enrolled in the marketplace. I encourage folks across our state to take advantage of this critical opportunity before the open enrollment period ends by going to Healthcare.gov to find a plan that works best!”

In addition to the Health Insurance Marketplace, some residents might be eligible for coverage though Delaware’s expanded Medicaid program, which is open year-round. To be screened for or to apply for Medicaid benefits, visit Delaware ASSIST.


Open Enrollment on Delaware’s Health Insurance Marketplace Starts Nov. 1

NEW CASTLE – Delawareans seeking coverage for 2024 will find more choice in insurers and plans than ever before on the Health Insurance Marketplace in the 11th year of open enrollment.

The marketplace’s open enrollment period started today, Nov. 1, and ends Jan. 15, 2024. Consumers can renew existing coverage or sign up for a new plan at www.HealthCare.gov. Coverage for enrollees who sign up by Dec. 15 and pay their first month’s premium will be effective Jan. 1.

Individuals who don’t act by Jan. 15, 2024, cannot get coverage for 2024 unless they qualify for a Special Enrollment Period based on circumstances such as a loss of qualifying health coverage, change of income, becoming a parent, or other qualifying factors.

Delawareans have four insurers to choose from this year, one more than the year prior, and a total of 55 plans compared to 30 plans last year. Insurance Commissioner Trinidad Navarro announced in June that a new insurer – Celtic Insurance Company Ambetter Health of Delaware – would join Highmark Blue Cross Blue Shield Delaware, AmeriHealth Caritas, and Aetna CVS Health in offering coverage on the marketplace for 2024.

“All Delaware families need access to affordable, quality health care,” said Governor John Carney. “This year, individuals have the most options available since the marketplace began 11 years ago. With four insurers and 55 plans, I encourage all Delawareans to closely consider those selections, especially small-business owners, independent contractors, and individuals who don’t have access to health insurance through an employer. Please make your health a priority.”

Plans on the marketplace are spread among metal-level categories – bronze, silver, gold, platinum and catastrophic – and are based on how enrollees choose to split the costs of care with their insurance company. Bronze plans have low monthly premiums but high costs when you need care; gold plans have high premiums but lower costs when you need care. In a silver plan, the insurer pays about 70% of medical costs and the consumer pays about 30%. Consumers who pick silver health care plans might also qualify for additional savings through discounts on deductibles, copayments, and coinsurance.

For 2024:

  • Aetna CVS Health will offer six plans – two gold and four silver.
  • AmeriHealth Caritas will offer seven plans – one gold, three silver, one bronze and two expanded bronze.
  • Celtic/Ambetter Health of Delaware will offer 24 plans – eight gold, eight silver, and eight expanded bronze.
  • Highmark will offer 18 plans – three platinum, six gold, three silver, five bronze, and one catastrophic.
  • Two dental insurers – Delta Dental of Delaware, Inc. and Dominion Dental Services, Inc. – will offer a collective 12 stand-alone dental plans on the marketplace seven with a low actuarial level (pay less monthly, but more when you get dental services) and five with a high actuarial level (pay more monthly, but less when you get dental care). Delta Dental will offer two plans, one high and one low, while Dominion Dental will offer 10 plans, four high and six low.

“As recently as the 2022 plan year, Delawareans had just one insurer and 12 plan options to choose from. This Open Enrollment, you’ll find four carriers and more than 50 plan options. Improving health care accessibility and affordability across our state is one of my top priorities, and I’m proud that our work has led both options and enrollments to an all-time high,” said Insurance Commissioner Trinidad Navarro. “I encourage you to contact your trusted navigators so you can find the right plan for the coming year.”

All plans on the marketplace offer essential health benefits such as coverage of pre-existing conditions, outpatient care, emergency services, hospitalization, prescription drugs, mental health and substance use disorder services, lab services, pediatric services, birth control, and breastfeeding coverage. In addition, coverage cannot be terminated due to a change in health status.

“Providing access to high-quality, affordable health care is one of the ways that we can improve the overall health and well-being of Delawareans,” said Department of Health and Social Services Secretary Josette Manning. “We are grateful that this open enrollment period offers the highest number of plan options in the marketplace’s 11-year history and appreciate the stability the Biden administration, our congressional delegation, the Insurance Commissioner, and our own reinsurance program have all brought to the marketplace. I encourage everyone to visit HealthCare.gov for a look at the affordability of the available plans and how the coverage can fit into your family’s budget.”

“Health care is a right, not just a privilege for the few,’ said U.S. Department of Health and Human Services Acting Region 3 Director Melissa Herd. “The health insurance marketplace offers high quality, affordable health coverage options for Delawareans.”

Assistance for Delaware enrollees

Consumers can go to HealthCare.gov or CuidadodeSalud.gov now to explore their options for 2024 coverage, and they can enroll anytime between Nov. 1 and Jan. 15, 2024.

Delawareans who need help enrolling in coverage will have access to free in-person assistance from federally funded and trained specialists at Westside Family Healthcare (statewide) and Quality Insights, Inc., (New Castle and Sussex counties) and by certified application counselors at Henrietta Johnson Medical Center in Wilmington and La Red Health Center in Georgetown. Westside and Quality Insights each received increased federal funding for navigators to help people enroll for coverage.

State-licensed insurance agents and brokers are also available to help individuals re-enroll and to help employers update their coverage, at no extra charge.

For more information, go to www.ChooseHealthDE.com. Delawareans can enroll in marketplace coverage at HealthCare.gov or by calling 1-800-318-2596 (TTY: 1-855-889-4325).

Support from Congressional Delegation

Delaware’s U.S. senators and representative urged uninsured Delawareans to find out what’s available for them on the marketplace.

“Open enrollment begins today, and quality, affordable health care coverage is available to everyone on the health insurance marketplace,” said U.S. Senator Tom Carper. “Health insurance navigators are available at no cost to help Delawareans review plans and pick the best one for themselves and their families, and I encourage Delawareans to get covered without delay.”

“For 11 years, the Affordable Care Act has provided quality, affordable health care coverage for Delawareans,” said U.S. Senator Chris Coons. “I urge Delawareans to explore open enrollment, find the plan that works best for them, and gain the peace of mind that comes with ensuring that they and their families are covered.”

“The pandemic showed us just how critical access to quality, affordable health care is, and I am committed to ensuring that Delawareans can get the care they deserve,” said Rep. Lisa Blunt Rochester, member of the House Health Subcommittee. “As we mark the beginning of the open enrollment period, I want to encourage Delawareans to utilize HealthCare.gov to find an affordable health care plan that works for them and their families. Don’t wait to get covered – open enrollment ends on January 15th!”

In addition to the Health Insurance Marketplace, some residents might be eligible for coverage though Delaware’s expanded Medicaid program, which is open year-round. To be screened for or to apply for Medicaid benefits, visit Delaware ASSIST.


Life Insurance Policy Locator finds over $3.5 Million for Users

Over $1 million claimed by Delaware residents in 2019, More than $400,000 in early 2020

The Delaware Department of Insurance has released new data about local use of the Life Insurance Policy Locator, a free tool offered in conjunction with the National Association of Insurance Commissioners (NAIC). In total, 1,116 requests have been submitted, and 387 matches have been reported since the tool’s implementation – a match rate of nearly 35%. Throughout Delaware’s use of the tool, a total of $3,504,850 has been claimed by beneficiaries through located policies, and $1,071,516 during 2019 alone. In the first five months of 2020, residents were able to access $402,574 as a result of successful searches.

“The Life Insurance Policy Locator is a great tool for Delawareans to be aware of. When a loved one passes, there isn’t always a will or a detailed plan for the family’s future financially. Using the Policy Locator, it is easy to find out if a life insurance policy or annuity contract existed, and simple to claim the policy if there was one in place,” said Insurance Commissioner Trinidad Navarro. “This is just one of the many ways our department is offering a consumer-friendly insurance experience.”

Simplifying what can often be a long and frustrating process, only a nominal amount of information is needed to begin a search in the Life Insurance Policy Locator. After a request is submitted by a beneficiary, executor, or legal representative, dedicated NAIC liaisons take on the task of asking participating companies to search their records to identify any policies or annuity contracts in the name of the deceased. Then, if a participating company does have policy information on file, they will respond to the requester if they are authorized to receive information or are the designated beneficiary. Data is typically made available within 90 business days.

Delaware implemented the Life Insurance Policy Locator in November of 2016. Requestor preference and beneficiary specification may result in more matches than claimed policies.

Visit insurance.delaware.gov/services/missingpolicy to access the tool.


Commissioner Navarro Opposes Delaware Compensation Commission Pay Raise Recommendations

DOVER, DE—In response to the Delaware Compensation Commission’s recommendation for pay raises for top state officials, Delaware Insurance Commissioner Trinidad Navarro issued the following statement:

“I am opposed to these pay raises. Our State is experiencing considerable budgetary and financial issues, including a potential $350 million shortfall. As such, it is not appropriate to consider such a measure. Moreover, it is unfair to the countless hardworking and dedicated state employees who have gone years without significant pay increases. I stand with Governor-elect Carney in pledging not to accept any pay raise if it is offered.”

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Contact:  Vince Ryan

(302) 674-7303


Trinidad Navarro Sworn in as Delaware’s 26th Insurance Commissioner

Dover, DE—Former New Castle County Sheriff Trinidad Navarro was sworn in as Delaware’s 26th Insurance Commissioner by Senior Judge Rosalie Rutkowski in a ceremony at the Department of Insurance’s Dover offices on Tuesday, January 3, 2017. That swearing in was followed by Commissioner Navarro’s swearing in Mitch Crane, Esquire, of Lewes, as the Deputy Insurance Commissioner.

The ceremony was followed by an employee luncheon where Commissioner Navarro introduced his executive team and addressed the Department’s employees:

“I am honored to serve as Delaware’s Insurance Commissioner. There is much we need to accomplish for the consumer. I look forward to working with the staff, legislature, governor and industry to refocus the Department of Insurance’s priorities on the insurance consumer. We will work hard in the coming months and years to ensure a fair and affordable marketplace by ending discriminatory practices used in setting rates and holding the line on excessive costs that affect consumers and businesses.”

To learn more about Commissioner Navarro and the Delaware Department of Insurance, consumers are encouraged to visit the Department’s updated homepage at the new website URL insurance.delaware.gov.

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Contact: Vince Ryan

(302) 674-7303