DelDOT Operational Changes Update for March 21

The Delaware Department of Transportation (DelDOT) continues to review operational needs while keeping the health and safety of our employees and customers in mind.

Effective Monday, March 23, 2020, all four DMV locations will go to kiosk, drive-through and emergency appointment only. Dealer paperwork can be dropped off for processing and picked up when notified. Inspection lanes will remain open as no personal interaction is required, and the drive through windows at each location will have additional staff working to process DMV-related transactions. At no time will there be more than 10 people permitted in DMV lobbies.

To schedule an appointment for urgent business at DMV that cannot wait until after the current situation passes, please call:
Delaware City – 302-365-3208
Dover – 302-744-2568
Georgetown – 302-853-1034
Wilmington – 302-434-3208

Additionally, for DelDOT maintenance and operations field crews and contractors, crew vehicles will be limited to two persons so that there are no more than two people in a work vehicle at the same time.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


DelDOT Operational Changes Update for March 17, 2020

The Delaware Department of Transportation (DelDOT) continues to review operational needs while keeping the health and safety of our employees and customers in mind.

Effective Tuesday, March 17, 2020 at 6:00pm, the Biden Welcome Center on I-95 in Newark will temporarily close to the public as efforts continue to limit crowds from gathering in response to the Coronavirus. Fuel will still be available at the gas station located on the north side of the property and bathroom facilities in the convenience store will also be available to motorists. The stand-alone Starbucks will continue to offer a full menu for drive through customers only.

At DelDOT’s four DMV locations, effective tomorrow, Wednesday, March 18, 2020, business hours for Wednesdays will change to 8:00am to 4:30pm and there will be no evening hours to eliminate the possibility of overcrowding in the evening hours for the next two weeks. This may be extended and further changes may be implemented depending upon the status of the pandemic event.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


DART to Operate Reduced Statewide Weekday Service Level Beginning Wednesday, March 18

Due to the presence of Coronavirus (COVID-19) in Delaware, business closures, reductions in staffing and lower ridership levels, effective Wednesday, March 18, DART public transit services will operate on the following reduced service schedule until further notice. On weekdays, regular fixed route services will operate on a Saturday service schedule statewide, with additional service on Routes 15, 18, 43 and 301. DART’s regularly scheduled weekend service will operate normal service levels. For specifics, please visit www.DartFirstState.com.

Customer Service call center hours will be reduced to Monday through Friday, 8 AM to 5 PM. Riders can view real-time bus information by downloading the DART Transit app. For any concerns or questions, customers are encouraged to email us at dotdtcweb@delaware.gov. Our Customer Service Team will also be monitoring DART’s Facebook, Instagram, and Twitter accounts to assist customers with any inquiries.

In addition, all DART ticket stores will be closed until further notice starting on Wednesday, which includes the stores at 718 N. Market St., Amtrak Station, at DART Administration Buildings in Dover and Wilmington, and at the Lewes Transit Center. DART fares and passes can be purchased through DART Pass mobile payment app, online, or by paying cash on the buses. A list of other sales locations is available here.

The Lewes Transit Center Passenger Facility will also be closed to the public.

Statewide Paratransit services will continue to operate normal hours, as will the Reservations call center.

To support Delaware Public Schools, DART is offering students free bus rides on regularly scheduled bus routes to access school meal programs weekdays from 10 AM to 2 PM until schools are back in session.

Delaware Transit Corporation (DTC) has implemented several additional measures to clean vehicles and facilities used by the public to help limit the spread of the illness. For customers who ride our public transit service, all DART buses have and continue to be thoroughly disinfected with vital oxide antimicrobial spraying solution and we are thoroughly cleaning areas of frequent contact to keep our buses as clean as possible. Our public facilities and lobbies are continually being disinfected including counters, public seating, and door handles.

The safety and well-being of our customers and employees is our top priority. We know the importance of connecting people to their destinations, safely, and efficiently. We are closely monitoring this rapidly evolving situation through Delaware’s Division of Public Health and the CDC to ensure that we have the most up-to-date information to guide our operations.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


TMC Radio 1380 AM to Replay Governor Carney’s Virtual Town Hall Today

WILMINGTON, Del. – As Delaware continues to respond to the spread of the Coronavirus and inform as many residents as possible, DelDOT’s WTMC Radio will rebroadcast at 4:00 p.m. and 7:00 p.m. today the audio of Governor John Carney’s virtual town hall with Delaware’s Secretary of Health and Social Services Dr. Kara Odom Walker that took place at 6:30 p.m. on Monday, March 16, 2020. WTMC Radio is available statewide at 1380 AM and at 98.5 FM for the majority of New Castle County.

“We understand that not every resident in our state has access to the internet or a smartphone, and want to ensure we are providing information through every medium available so every Delaware resident can be aware of how we are responding to the presence of the Coronavirus in our state and providing guidance from our medical professionals,” said Governor John Carney. “WTMC Radio is another tool we can use to provide information to those at home without internet access, motorists, and our elderly population who are at a risk as this situation continues to unfold.”

Delawareans with questions about COVID-19 or their exposure risk can call the Division of Public Health’s Coronavirus Call Center at 1-866-408-1899 or 711 for people who are hearing impaired from 8:30 a.m. to 8:00 p.m. Monday through Friday, and 10 a.m. to 4 p.m. Saturday and Sunday, or email DPHCall@delaware.gov. For the latest on Delaware’s response, go to de.gov/coronavirus.

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Update on DART Services

As of Monday, March 16, all DART public transit services are operating as regularly scheduled. Due to the presence of Coronavirus (COVID-19) in Delaware and the direction of medical professionals, Delaware Transit Corporation (DTC) has implemented several additional measures to clean facilities and vehicles used by the public to help limit the spread of the illness.

For customers who ride our public transit service, all DART buses have and continue to be thoroughly disinfected with vital oxide antimicrobial spraying solution and we are thoroughly cleaning areas of frequent contact throughout the day and night to keep our buses as clean as possible.

Our public facilities and lobbies are continually being disinfected including counters, public seating, door handles, and counters.

As of Tuesday, March 17, DART’s ticket store at 718 N. Market Street will be closed; however, DART passes can be purchased through DART Pass, the mobile payment app, online, at Amtrak Station or DART Administration Buildings in Wilmington and Dover. A list of other sales locations is available at Ticket Outlets.

To support Delaware Public Schools, DART is offering students free bus rides on regularly scheduled bus routes to access school meal programs from 10 AM to 2 PM until schools are back in session.

The safety and well-being our customers and employees are our top priority. We know the importance of connecting people to their destinations, safely, and efficiently. We are closely monitoring this rapidly evolving situation through Delaware’s Division of Public Health and the CDC to ensure that we have the most up-to-date information to guide our operations.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.

The Delaware Transit Corporation, a subsidiary of the Delaware Department of Transportation (DelDOT), operates DART First State. For more information, please visit www.DartFirstState.com or call 1-800-652-DART. Real-Time Bus Information and DART Pass, the mobile fare payment option, are both available on the free DART Transit App (iOS and Android).