The Delaware Division of Motor Vehicles (DMV) and Delaware Toll Operations are alerting Delawareans of an ongoing text scam.

In response to a recent spike in Short Message Service (SMS) phishing scams referencing E-ZPass, DMV reminds all customers that E-ZPass Delaware will never contact them via text or email to pay a violation or add funds to their E-ZPass Delaware Account.

The recent SMS phishing scams are designed to trick receivers into paying a fake toll debt. The message may or may not come from an overseas phone number. Again, DMV urges all residents and E-ZPass Delaware customers not to click on any links soliciting money for toll violations or account replenishment. E-ZPass Delaware does not solicit payment via text or email.

“Phishing scams are designed to create a sense of panic, catching the receiver off guard and causing them to react before thinking,” shared DMV Director Amy Anthony. “I urge everyone to think before you click on links of any kind especially those requesting money, payment, personal information, credit card details, social security number, or anything else that could be used negatively,” continued Anthony.

Anyone who receives a suspicious text or email can file a complaint with the Federal Trade Commission or the Internet Crime Complaint Center (IC3), ic3.gov. When filing, please include the phone number from where the text originated and the website listed within the text.

Anyone who clicks on a suspicious link or who has provided sensitive information to an unknown source should secure their personal information, and financial accounts and dispute any unfamiliar charges with their financial institutions and credit card companies.

For information about your E-ZPass account, visit ezpassde.com, stop by the E-ZPassDE Customer Service Center in Downtown Dover, or call 1-888-397-2773.

E-ZPass Delaware’s Black Friday free transponder event is going on now and continues through Tuesday, December 31, 2024. Any new customer who opens a new individual account during this time will get a free transponder.

To open an account visit ezpassde.com and click on “sign up” or visit one of the E-ZPass locations below:

E-ZPass Service Center:
22-24 West Loockerman Street
Dover, DE 19904
Walk-in service is Monday to Friday from 7:00 am to 7:00 pm and Saturday from 8:00 am to 2:00 pm.

Toll Plazas:
Dover Toll Plaza
Route 1
200 Plaza Drive
Dover, Delaware 19901

Biddles Corner Toll Plaza
Route 1
2111 Dupont Highway
Middletown, DE 19709

Newark Toll Plaza
I-95 Toll Plaza
1200 Whittaker Road @ I-95
Newark, Delaware 19702
Walk-in service is Monday to Sunday 24 hours a day, seven days a week.

“An E-ZPass can save you time and money,” shared the Delaware Division of Motor Vehicles Director Amy Anthony. “E-ZPass customers can avoid delays by utilizing the high-speed toll lanes and discounts are also available for our frequent travelers,” continued Anthony.

Currently, there are 646,006 active E-ZPass transponders in Delaware. Collectively, Newark, Biddles Corner, and Dover Toll Plazas process an average of 148,265 E-ZPass transactions daily. For more visit ezpassde.com or call 888-EZPassDE (888-397-2773).

DMV reminds all customers, whether they are paying by cash or by transponder please obey the posted speed limit of 10 miles per hour (MPH) when traveling through toll plazas in Delaware.

The Delaware Division of Motor Vehicles (DMV) is excited to announce that its annual low-digit tag release begins on Monday, November 6, 2023. Tag-A-Palooza 2023 will feature five days of online giveaways and four in-person events.

Anyone interested in joining the online lottery to win a low-digit tag must register in advance. Registration begins at 8:00 a.m. on Monday, October 23, 2023, and will continue every day through Thursday, November 2, 2023. You may register only once per driver license or identification card. To register visit dmv.de.gov/taglottery.

During the registration process, you must specify which type of tag you are interested in receiving:

PV – 5 Digit – Numbers Only (under 10,000 lbs. registered vehicle weight)
C – Commercial
PC – Passenger Car (under 10,000 lbs. registered vehicle weight)
T – Trailer (regular trailers – utility, flat-bed, or non-camping trailers)
MC – Motorcycle (above 55cc’s)
RT – Recreational Trailer (camping trailers 5,000 lbs. and over, not regular trailers – see above)
RV – Recreational Vehicle (car or truck under 5,000 lbs. or a motorhome)

If you would like to register to win a five-digit, numbers-only tag and your vehicle is under 10,000 lbs., please select tag type PV.

Monday, November 6, 2023, through Friday, November 10, 2023, DMV will randomly select (530) PV, (55) C, (145) PC, (406) T, (381) MC, (33) RT, and (35) RV winners for each of the five days. Drawings will be held at 9:00 a.m. each day. Registration does not guarantee you will receive a low-digit tag. Registration is required to be entered into the drawing.

All online winners will receive an email confirming they won a low-digit tag. The email will include further instructions. Additionally, daily winning lottery codes will be posted at dmv.de.gov/taglottery and accessible from our social media sites: facebook.com/DMVDelaware and DelawareDMV on Instagram and X. Your lottery code can also be found in your confirmation e-mail.

For those who prefer a chance to win in person, DMV will offer four opportunities during Tag-A-Palooza 2023 starting at 8:00 am until all plates are gone on the below dates:

November 6, 2023
Dover DMV

November 7, 2023
Georgetown DMV

November 9, 2023
Wilmington DMV

November 9, 2023
Delaware City DMV

Inventory for in-person events will be on a first come first serve basis and reserved to 100 PV plates per event. Winners will receive a confirmation letter on the day of the event and instructions on when to return to DMV to pick up their new license plate.

All winners will receive a standard blue and gold license plate upon completing their title work. If their tag number qualifies and they wish to purchase a black and white or stainless-steel tag once they have completed their title work with DMV, they can do so through the Delaware Historic Plate Co. To order a qualifying black & white porcelain or stainless-steel tag, go to dhptags.com.

Both online and in-person winners will receive an email once their tag is ready for pick up at the location you selected.

DISCLAIMER: Only one registration per driver license/identification card is permitted. If more than one entry is received for an individual or entity, all additional requests will be denied. If a participant wins a low-digit tag during an in-person giveaway, their online entry will be voided. The name and driver license/identification card number used to enter the lottery must match the name and driver license/identification card that will be presented to the DMV associate at the time of the transaction. If there is a discrepancy the request will be denied. The winner must apply the new tag to their vehicle no later than February 29, 2024. There will be no extensions. Tags must be applied to a vehicle; DMV will not permit placing the tag on hold. The owner is responsible for all applicable fees. Specialty tags, background tags, stainless steel tags, and porcelain tags have additional fees. DMV reserves the right to modify the tag number as assigned due to unforeseen circumstances.

The Delaware Division of Motor Vehicles (DMV) announces effective October 11, 2023, active duty military and their dependents may qualify for a document fee exemption.

2 Del. Admin. C. §2266 was amended to assist with the transition to a new state less strenuous on our active duty military personnel and their dependents, who are deployed to the State of Delaware.

The exemption includes the registration of a motor vehicle by a member of the military (active, reserve, or National Guard) and their dependent family members who are stationed on either a temporary or permanent basis within the State of Delaware whose vehicles are registered in their state of residence or at their previous duty assignment (to include an overseas assignment). Military members or their dependent family members must provide active duty military orders indicating a temporary or permanent change of duty station within 90 days of relocating to Delaware or within 90 days of the vehicle purchase.

“Active duty military personnel and their families often relocate multiple times during their careers in the armed forces,” Senator Eric Buckson (R-Dover) said. “Figuring out new and innovative ways to assist these individuals to more easily transition to life in Delaware is important. I applaud the Department of Transportation and Division of Motor Vehicles for recognizing this challenge and meeting it head-on.”

“Our active duty military are no strangers to relocation, adapting to new surroundings and environments. Waiving the document fee is one small thing we can do to help ease their transition,” said Delaware Department of Transportation Secretary Nicole Majeski.

“The process to request an exemption is quite easy,” added Director of the Division of Motor Vehicles Amy Anthony. “As soon as you get settled, bring your active duty military orders to one of our DMV locations. If you have a family member who qualifies, they must also be listed on the orders.”

The Military Document Fee Credit should be applied at the time of titling.

For more information on the change visit dmv.de.gov. The DMV also offers various services for our Veterans including a Veteran’s Indicator that can be added to any driver license or identification card. DMV’s Heroes of the Highway program assists recently discharged military members with obtaining their Commercial Driver License.