Ride Smart, Ride Safe During Motorcycle Awareness Month

Governor John Carney has proclaimed May is Motorcycle Awareness Month and the Delaware Division of Motor Vehicles (DMV) along with the Delaware Office of Highway Safety (OHS) encourages motorcyclists to ride smart and ride safely through education and awareness.

Every year from April through November, DMV offers six motorcycle safety courses for various skill levels, including an instructor-level course for those interested in becoming a certified Motorcycle Safety Foundation (MSF) RiderCoach.

Course benefits include professional training and up to 15% off your motorcycle liability insurance. Plus, upon course completion graduates are exempt from taking DMV motorcycle endorsement knowledge and road testing for up to six months.

Secretary of Transportation Nicole Majeski commented, “Motorcyclists are much more vulnerable to crashes, and as motorists, we need to be extra cautious, especially during warmer weather, and remember to share the road.”

“Our motorcycle safety courses teach riders so many skills, but the ultimate goal is for graduates to utilize everything they learn every time they go out for a ride. By working together, we can make our roadways safer for all,” said DMV Director Jana Simpler.

Anyone who successfully completes a DMV Rider Safety Course in 2023 will be automatically entered to win a four-digit motorcycle license plate. Two drawings will be held: one on July 21, 2023, for those who successfully complete a course from March 17, 2023 to July 16, 2023, and another on November 18, 2023, for those who successfully complete a course from July 17, 2023, through November 12, 2023. Winners will receive an email alerting them how to obtain their tag.

For a list of available courses or enrollment details, CLICK HERE, visit dmv.de.gov and search on motorcycle courses, email motorcyclecourse@delaware.gov, or contact the below for more information:

New Castle County – 302-832-5163
Kent County – 302-744-2658
Sussex County – 302-853-1030

Last year, 22 motorcyclists were killed on Delaware roadways. As of Monday, May 8, 2023, four motorcyclists have been killed. Always use caution while operating a vehicle or motorcycle. Look twice at intersections, don’t tailgate, and eliminate distractions, for more motorcycle safety tips for both riders and motorists visit arrivealivede.com.


DMV Unveils New Virtual Lobby

The Delaware Division of Motor Vehicles (DMV) invites customers to utilize its newest feature, the DMV virtual
lobby.

The virtual lobby can be accessed via Plan & Scan mobile ticketing. Customers interested in waiting in their vehicles vs
waiting inside a DMV location can simply scan the QR code upon arrival. QR codes can be found on signs throughout the
parking lot, on the front doors, on the sidewalks, and inside the lobby.

Customers will receive a virtual ticket reserving their place in line after scanning a code and completing the below steps.

• Scan the QR Code
• Click on weblink
• Enter your mobile phone number (optional but necessary to receive text updates regarding the customer’s place in line)
• Select location
• Select transaction type
• Wait in your vehicle
• Proceed inside when you receive a text

For the Plan & Scan mobile ticketing feature to function properly, users should make sure to enable the “locations”
setting on their smart device.

“Plan & Scan entered the test phase during COVID-19 when the Delaware Division of Motor Vehicles was exploring
options to reduce the number of people waiting in our lobbies while we continued to serve the public,” commented
Secretary of Transportation Nicole Majeski. “Its success continues to grow giving customers the option of waiting in the
the comfort of their own vehicles vs in a crowded lobby or outside when it’s too hot, too cold, raining, or snowing,”
continued Majeski.

“Aside from being able to wait in their vehicles, patrons using Plan & Scan mobile ticketing can also use the
feature to monitor their position in line,” said Delaware Division of Motor Vehicles Director Jana Simpler.
“It’s just another tool we offer in order to create a better overall experience for our customers,” continued
Simpler.

Anyone interested in waiting in the new virtual lobby can utilize Plan & Scan mobile ticketing from the parking
lot of all four DMV locations: Wilmington, Delaware City, Dover, and Georgetown. The feature is accessible via
any smart device, but before using customers must turn on the “locations” setting.

For more details CLICK HERE or visit dmv.de.gov/Programs/plan-scan/.


DMV Announces First-Time Trust Requests by Appointment Only

The Delaware Division of Motor Vehicles (DMV) will now process all first-time Trust requests by appointment only, to allow for a thorough review of all documents before the scheduled visit.

Customers seeking to place their Delaware-titled vehicle in the name of a Trust may visit dmv.de.gov/onlineservices/trust-appointments to schedule an appointment at their preferred DMV location. To make the process easier please make sure to have all the below information prior to scheduling:

  • Mailing address
  • Phone number
  • Name(s) on trust
  • Vehicle Identification Number (VIN) for all vehicles
  • Make, model & year of all vehicles
  • State in which vehicle(s) is currently titled
  • Original trust and/or amendments

“At DMV we’re always looking for ways to reduce wait times. Trust requests take more time to process compared to a typical Delaware title transfer,” said Secretary of Transportation Nicole Majeski. “By moving to an appointment-based system we can move these more complex transactions out of the general cue and do most of the work behind the scenes. The result is a more streamlined process that benefits our staff and customers,” continued Majeski.

“We want to make things as easy for our customers as possible. With the new Trust process, our team will review all necessary documentation in advance of the customer’s arrival. Any missing documents, any necessary changes that need to be made can be done beforehand reducing the time you’ll need to spend at DMV and eliminating the need for multiple visits,” said Delaware Division of Motor Vehicles Director Jana Simpler.

The necessary documentation for first-time trust requests will vary depending on the language written in the trust and the state where the vehicle is currently titled. For the most common scenarios and documents required or to schedule an appointment visit dmv.de.gov/onlineservices/trust-appointments or call 302-744-2500.


Delaware E-ZPass Kicks Off Holiday Season with Free Transponders

Delaware E-ZPass is excited to announce the return of the E-ZPass Transponder Black Friday Sale. Beginning Friday, November 25, 2022, through Saturday, December 31, 2022, anyone who opens a new individual Delaware E-ZPass account receives a free transponder.

To open an account visit ezpassde.com and click on “sign up” or visit one of the E-ZPass locations below:

E-ZPass Service Center
22-24 West Loockerman Street
Dover, DE 19904
Walk-in service Monday to Friday from 7:00 am to 7:00 pm and Saturday from 8:00 am to 2:00 pm.

Toll Plazas
Dover Toll Plaza
Route 1
200 Plaza Drive
Dover, Delaware 19901

Biddle’s Corner Toll Plaza
Route 1
2111 Dupont Highway
Middletown, DE 19709

Newark Toll Plaza
I-95 Toll Plaza
1200 Whittaker Road @ I-95
Newark, Delaware 19702

Walk-in service Monday to Sunday 24 hours a day, seven days a week.

“Thanks to E-ZPass, motorists can keep moving through our toll plazas,” said Director of the Delaware Division of Motor Vehicles Jana Simpler. “They can also save money thanks to our frequent user plans for Route 1 and lower fares for E-ZPass customers on US 301. Plus, all new individual account holders receive a free transponder when they open an account through December 31st,” continued Simpler.

Currently, there are 327,590 active E-ZPass transponders in Delaware. Collectively, Newark, Biddle’s Corner, and Dover Toll Plazas process on average 59,311 E-ZPass transactions daily. For more visit ezpassde.com or call 888-EZPassDE (888-397-2773).


DMV Announces New Medical Tint Waiver Application Process

Effective Monday, August 29, 2022, customers wanting a Medical Tint Waiver will no longer start the application process by picking up a secure paper application in person at a Delaware Division of Motor Vehicles (DMV) location. Instead, they will begin by filling out the online Medical Tint Waiver Application at dmv.de.gov. DMV will continue to process all Medical Tint Waivers previously provided to customers on secure paper through October 31, 2022.

To begin the application process, first-time applicants will go to dmv.de.gov – Online Services – then click on Medical Tint Waiver Application and enter the required information. Then, print the completed application and take it to their physician to sign and approve. Finally, the applicant will present all pages in person at a DMV location for review and final approval. When applying for a Medical Tint Waiver for the first time, customers can include up to four vehicles if they are registered in their name. Residents with a current Medical Tint Wavier will use the same online application to request additional waivers, up to four vehicles per application, if DMV can confirm there is a valid Medical Tint Waiver on file. For instance, if someone with an existing tint waiver purchases a new vehicle, they can now add it to their current waiver without having to get a whole new form signed by their physician.

“We understand your time is valuable,” said Director of the Delaware Division of Motor Vehicles Jana Simpler. “Moving the Medical Tint Waiver Application online, allows us to streamline the process and reduce the number of DMV visits necessary to apply for a Medical Tint Waiver. Also, allowing a person to add up to four vehicles per application, greatly eliminates the need to make multiple trips to your doctor’s office for signatures. The new process will not only save our customers time but money as well.”

Before starting an online application, please make sure:

• The title and registration of the vehicle(s) are in your name
• You have the registration card(s) in front of you
• You have access to a printer
• If you are requesting a Medical Tint Waiver for a non-owner usual operator and/or passenger in your household, you will also need their Delaware identification number, driver license number, and date of birth.
• Your current address is listed on your registration card. If necessary, you can update it via mydmv.de.gov.

DMV grants medical tint waivers when a person/motorist possesses a statement signed by a licensed practitioner of medicine and surgery or osteopathic medicine or optometry verifying that tinted windows are medically necessary for the owner or usual operator of said vehicle per § 4313 Title 21 Delaware Code. Currently, out of 873,500 passenger or truck type vehicles registered in the State of Delaware 49, 615 have a Medical Tint Waiver or 17.6 %.

Questions regarding the new online process? Call 302-744-2500, visit dmv.de.gov, or e-mail DMVcustomerservice@delaware.gov.