Cash Toll Collection to Resume Thursday, May 21, 2020

Temporarily closed on March 17, 2020 in response to the COVID-19 State of Emergency, Delaware’s three toll plazas will resume cash collection at the I-95, Biddles, and Dover Toll Plazas on Thursday, May 21, 2020, at 12:00 p.m. Those drivers operating vehicles without a valid E-ZPass transponder mounted must again use the cash lanes to pay their tolls.

In addition, to the toll cash lanes reopening, all Delaware Toll Plazas will also reopen for walk-in services.

We continue to take every precaution to safeguard our employees and customers by following the guidelines set forth by the Delaware Public Health State of Emergency Declaration, (https://governor.delaware.gov/health-soe/)

More than 70 percent of vehicles passing through Delaware’s toll plazas utilize E-ZPass, and for information on creating an E-ZPass account please visit www.ezpassde.com.


DelDOT Operational Changes Update for March 21

The Delaware Department of Transportation (DelDOT) continues to review operational needs while keeping the health and safety of our employees and customers in mind.

Effective Monday, March 23, 2020, all four DMV locations will go to kiosk, drive-through and emergency appointment only. Dealer paperwork can be dropped off for processing and picked up when notified. Inspection lanes will remain open as no personal interaction is required, and the drive through windows at each location will have additional staff working to process DMV-related transactions. At no time will there be more than 10 people permitted in DMV lobbies.

To schedule an appointment for urgent business at DMV that cannot wait until after the current situation passes, please call:
Delaware City – 302-365-3208
Dover – 302-744-2568
Georgetown – 302-853-1034
Wilmington – 302-434-3208

Additionally, for DelDOT maintenance and operations field crews and contractors, crew vehicles will be limited to two persons so that there are no more than two people in a work vehicle at the same time.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


DelDOT Operational Changes Update for March 17, 2020

The Delaware Department of Transportation (DelDOT) continues to review operational needs while keeping the health and safety of our employees and customers in mind.

Effective Tuesday, March 17, 2020 at 6:00pm, the Biden Welcome Center on I-95 in Newark will temporarily close to the public as efforts continue to limit crowds from gathering in response to the Coronavirus. Fuel will still be available at the gas station located on the north side of the property and bathroom facilities in the convenience store will also be available to motorists. The stand-alone Starbucks will continue to offer a full menu for drive through customers only.

At DelDOT’s four DMV locations, effective tomorrow, Wednesday, March 18, 2020, business hours for Wednesdays will change to 8:00am to 4:30pm and there will be no evening hours to eliminate the possibility of overcrowding in the evening hours for the next two weeks. This may be extended and further changes may be implemented depending upon the status of the pandemic event.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


DelDOT Announces Additional Operational Changes

The Delaware Department of Transportation (DelDOT) continues to review operational needs while keeping the health and safety of our employees and customers in mind. To that end, all public facing buildings that deliver various services will be going cashless across the State, including toll plazas and all Division of Motor Vehicle locations, effective Tuesday, March 17, 2020.

At DelDOT’s four DMV locations, only credit or debit cards will be accepted, and the Department continues to urge all customers to utilize mydmv.delaware.gov which offers more than 20 services online, including renewal of Delaware Driver License/ID, renewing vehicle registration, and changing your home address.

The following DMV services will be suspended until further notice:
• All Class D and Commercial Driver License (CDL) road exams
• All motorcycle safety courses conducted at all DMV locations
• All vision tests will be temporarily waived
• All emissions testing for vehicles
• All Auto Theft Unit (ATU) transactions

DMV lobbies will be continually monitored with the goal of keeping them below 50 people. We are also encouraging customers that need to conduct DMV business to come into the facilities alone and ask family members or others with them to not come into the buildings with them.

At the state’s three toll plazas, there will be no toll collectors working to collect cash payments. All traffic will be directed through the EZPass lanes and motorists without EZPass will receive a bill in the mail for the toll with no penalty or processing fee. The Route 896 southbound ramp to I-95 southbound will temporarily close due to the road configuration that does not permit access to the EZPass lanes. A detour will be posted.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.


DelDOT Shares Update on Public Services

Due to the presence of Coronavirus (COVID-19) in Delaware and the direction of medical professionals, the Delaware Department of Transportation (DelDOT) has implemented several additional measures to clean facilities and vehicles used by the public to help limit the spread of the illness.

At Delaware’s four motor vehicle service centers, three toll plazas, and two rest areas, additional cleaning is taking place throughout the day including disinfecting all public seating, as well as door handles, kiosks, and counters.

“DelDOT provides services to thousands of Delawareans each day, and we want to do all we can to ensure their safety and that of our employees as we work together to limit the spread of Coronavirus,” said Secretary of Transportation Jennifer Cohan.

For customers who use public transportation, all DART buses have been thoroughly disinfected with vital oxide antimicrobial spraying solution and we are thoroughly cleaning areas of frequent contact each night to keep our buses as clean as possible.

Also, out of an abundance of caution, DelDOT has cancelled three upcoming public workshops:
March 24 – Public Workshop for Bridge 3-714 on New Road over Canary Creek at the Lewes Public Library
March 25 – Public Workshop for Old Kennett Road Retaining Walls at the Centerville Layton School
March 31 – Public Workshop for SR1/Cave Neck Road GSI at Lewes Fire Station #2

The Department is working to make the information for each of these projects available to the public through virtual workshops.

The safety and well-being our customers and employees are our top priority. We know the importance of connecting people to their destinations, safely, and efficiently. We are closely monitoring this rapidly evolving situation through Delaware’s Division of Public Health and the CDC to ensure that we have the most up-to-date information to guide our operations.

If you are feeling sick, please do not visit public facilities and avoid public transportation. For more information on the state’s response to the Coronavirus, visit de.gov/coronavirus.