Enrollment Open For Delaware’s Health Insurance Marketplace

Rates reduced for second straight year; open enrollment for 2021 coverage ends Dec. 15

NEW CASTLE (Oct. 30, 2020) – Delawareans looking for health insurance will see a second straight year of reduced rates when they shop for 2021 coverage through the Health Insurance Marketplace.

The marketplace’s eighth open enrollment period starts Sunday, Nov. 1, and ends Tuesday, Dec. 15, at www.HealthCare.gov, where consumers can renew existing coverage or sign up for a new plan. Coverage for enrollees who sign up by Dec. 15 and pay their first month’s premium will take effect Jan. 1.

Individuals who don’t act by Dec. 15 cannot get 2021 coverage unless they qualify for a Special Enrollment Period based on circumstances such as a loss of qualifying health coverage, change of income, becoming a parent, or other qualifying factors.

Monthly premiums for 2021 plans in Delaware will be 1 percent lower on average than the 2020 plans, Insurance Commissioner Trinidad Navarro announced in August. Highmark Blue Cross Blue Shield Delaware is the sole health insurer offering plans on Delaware’s Health Insurance Marketplace. Enrollees will choose one of 12 Highmark plans or they will be re-enrolled automatically in a plan similar to their current one.

This year’s rate reduction follows last year’s average 19 percent drop, which reflected federal approval in 2019 of Delaware’s reinsurance program. The program aims to lower health insurance premiums for plans sold in the individual insurance market by partially reimbursing insurers for high-cost health care claims through a $27 million fund that uses a mix of federal funding and assessments collected by the Delaware Department of Insurance from health insurance carriers. Because the insurers’ claims costs are lower, they can charge lower premiums.

Last year, nearly 24,000 people signed up for coverage through Delaware’s Health Insurance Marketplace during open enrollment. With the new reinsurance program driving down the cost of monthly premiums, enrollment increased more than 6 percent from the previous year’s open enrollment period. About 75 percent of last year’s enrollees were renewing their coverage and 25 percent were new enrollees.

Federal tax credits are available for those whose household income is between 138 percent and 400 percent of the Federal Poverty Level. For 2021 coverage, that’s between $17,609 and $51,040 for an individual, or between $36,156 and $104,800 for a family of four. For coverage in 2020, about 86 percent of enrollees in Delaware were eligible for tax credits, which help reduce the cost of the monthly premium.

“Over the past two years, health insurance rates on the Affordable Care Act (ACA) marketplace are down more than 19 percent. That’s good news for Delawareans who look to the marketplace for quality, affordable health care coverage,” said Governor John Carney. “All Delaware families need access to affordable, quality health care. That access is especially critical now as we continue to fight the spread of COVID-19 and prepare for a possible resurgence of the virus this winter. I particularly encourage small-business owners, independent contractors and individuals who don’t have access to health insurance through an employer to check out the plans available on Delaware’s marketplace.”

Plans on the marketplace are spread among metal-level categories – bronze, silver, gold and platinum – and are based on how enrollees choose to split the costs of care with their insurance company. Bronze plans have low monthly premiums but high costs when you need care; gold plans have high premiums but lower costs when you need care. In a silver plan, the insurer pays about 70 percent of medical costs and the consumer pays about 30 percent. For any marketplace plan in 2021, individual consumers can’t pay more than $8,550 in out-of-pocket medical costs and families can’t pay more than $17,100.

“Catastrophic” plans are also available to some people. Catastrophic plans have low monthly premiums and very high deductibles. They may be an affordable way to protect yourself from worst-case scenarios, like getting seriously sick or injured. But you pay most routine medical expenses yourself.

For 2021, Highmark will offer 12 plans for individuals – three gold plans, three silver, three bronze, two platinum, and one catastrophic. Two dental insurers – Delta Dental of Delaware, Inc. and Dominion Dental Services, Inc. – will offer a collective 11 stand-alone dental plans on the marketplace, six with a low actuarial level (70 percent) and five with a high actuarial level (85 percent).

Consumers who pick silver health care plans might also qualify for additional savings through discounts on deductibles, copayments, and coinsurance. In Delaware, about 29 percent of current enrollees qualify for cost-sharing reductions.

All plans offer essential health benefits such as coverage of pre-existing conditions, outpatient care, emergency services, hospitalization, prescription drugs, mental health and substance use disorder services, lab services, and pediatric services.

“High-quality, affordable health care greatly contributes to the health and well-being of the residents of Delaware,” said Department of Health and Social Services Secretary Molly Magarik. “This year, COVID-19 has underscored how important such coverage is for Delawareans, especially those with chronic conditions or in other vulnerable circumstances. I urge everyone to shop for coverage on Delaware’s marketplace or to talk with their insurance agent or broker. For those who already have coverage, I encourage them to go back to HealthCare.gov or to their agent, update their information and compare plans to make sure they have the best coverage to meet their health care needs and their budget.”

This year’s average 1 percent decrease in premiums comes as the market has stabilized after the significant 19 percent average reduction last year, said Insurance Commissioner Trinidad Navarro. “Decreasing premiums has increased the affordability and accessibility of ACA plans. We expect to see increased enrollment again this year. Now, more than ever, it is vital that every resident can afford the insurance they need for their families.”

Assistance for Delaware enrollees

Consumers can go to HealthCare.gov or CuidadodeSalud.gov now to explore their options for 2021 coverage, and they can enroll anytime between Nov. 1 and Dec. 15. (Search “coronavirus” for how COVID-19 might impact marketplace coverage.) Quality ratings are displayed on plans on HealthCare.gov, using a five-star rating system, with five stars representing the highest quality. The rating is based on medical care, member experience and plan administration. In some cases – when plans are new or have low enrollment – ratings may not be available. A rating of three stars or above means a health plan is considered average or above average. All 12 of Delaware’s marketplace plans for 2021 are rated three stars.

Delawareans who need help enrolling in coverage will have access to free in-person assistance from federally funded and trained specialists at Westside Family Healthcare, and by certified application counselors at Henrietta Johnson Medical Center in Wilmington and La Red Health Center in Georgetown. For the third straight year, Westside is the only organization in Delaware to receive federal funding for navigators to help people enroll for coverage.

State-licensed insurance agents and brokers are also available to help individuals re-enroll and to help employers update their coverage, at no extra charge.

For more information, go to www.ChooseHealthDE.com. You can enroll in marketplace coverage at HealthCare.gov or by calling 1 (800) 318-2596 (TTY: 1 855 889-4325).

According to the U.S. Department of Health and Human Services (HHS):

  • Eighty-six percent of Delaware’s marketplace enrollees receive financial assistance to help pay their monthly premiums and/or deductibles and co-pays.
  • The overall average monthly premium in Delaware is $668, with the average premium reduced to $192 per month after tax credit. For the 86 percent of Delawareans who receive financial assistance, the average premium after tax credit is $110 per month.
  • Among the 23,981 people who signed up during last year’s open enrollment, about 75 percent were re-enrollees and 25 percent were new enrollees.
  • Financial help is available for individuals with annual incomes up to $51,040; for a family of four the income limit is $104,800.
  • About 70 percent of Delaware’s enrollees signed up during the final three weeks of open enrollment in 2019, Nov. 25-Dec. 1, Dec. 2-8, and Dec. 9-17 (HHS extended last year’s sign-up period by two days because of technical issues on Dec. 15, the final scheduled day to buy coverage.)
  • As of 2019, there is no longer a federal tax penalty for individuals who can afford coverage but who choose not to buy it.

The 10-year-old Affordable Care Act (ACA), which created the Health Insurance Marketplace, allows states to waive certain ACA requirements in order to customize their health insurance systems while retaining the basic protections of the ACA. In August 2019, Governor Carney signed legislation codifying various ACA consumer protections into state law and ensuring that if the ACA is ever repealed or changed, its consumer protections will remain in effect in Delaware. This includes provisions such as guaranteed-issue coverage (regardless of medical history), coverage for essential health benefits, a ban on lifetime and annual benefit maximums, limits on out-of-pocket costs, and rules regarding the factors that insurers can use to set premiums.

Support from Congressional Delegation

Delaware’s U.S. senators and representative urged uninsured Delawareans to find out what’s available for them on the marketplace.

“I want to be perfectly clear: the Affordable Care Act is the law of the land, and health insurance navigators are on hand to help Delawareans enroll in an affordable health care plan that meets their families’ needs and budget starting on Nov. 1,” said U.S. Sen. Tom Carper. “Especially as our country navigates an unprecedented pandemic, it’s critical that everyone has access to affordable, quality health coverage. I encourage everyone to visit HealthCare.Gov today to enroll without delay!” “Having affordable and comprehensive health insurance is critical, especially while in the middle of a pandemic and nearing the height of flu season,” said U.S. Sen. Chris Coons. “Running through December 15, open enrollment is the time for Delawareans to review and update existing health care plans or look for completely new coverage that works best for them. I’m encouraging everyone, whether you’ve got health coverage or you don’t, to visit Delaware’s Health Insurance Marketplace to evaluate coverage options and explore financial assistance that may be available.” “In the midst of a pandemic, we’ve been starkly reminded of the importance of health insurance. That’s why I join with my colleagues and partners in telling Delawareans that November 1st marks the beginning of the open enrollment period for the Affordable Care Act,” said U.S. Rep. Lisa Blunt Rochester. “Experts and navigators will be on hand to help Delawareans select the plan that works best for them and their families and I encourage everyone to visit HealthCare.Gov to find out more and enroll.”

In addition to the Health Insurance Marketplace, some residents might be eligible for coverage though Delaware’s expanded Medicaid program, which is open year-round. More than 10,000

Delawareans have received coverage under the Medicaid expansion. To be screened for or to apply for Medicaid benefits, go to Delaware ASSIST. Note: As of Oct. 1, dental care is included in coverage for adult Medicaid enrollees in Delaware.

Both the Health Insurance Marketplace and the Medicaid expansion have helped to reduce Delaware’s uninsured rate, decreasing from 10 percent in 2008 to 6.6 percent in 2019, according to the Census Bureau. That decline includes Delawareans who could not get coverage before the Affordable Care Act because of pre-existing conditions.


$21.5 Million in Health Insurance Rebates for Individuals and Small Businesses

Thousands of Highmark 2019 plan participants and groups to receive checks

After announcing a reduction of Delaware Health Insurance Marketplace rates for the upcoming enrollment year, Insurance Commissioner Trinidad Navarro has more good news for residents who purchase insurance on the Delaware Health Insurance Marketplace, those who purchase Highmark Blue Cross Blue Shield Delaware plans outside of the exchange in the individual market, and for Highmark small group policyholders, announcing more than $21.5 million in rebates for 2019 participants.

“Now, more than ever, we need to make sure that every resident and small business can afford the health insurance they need for their families and employees. These rebates, combined with the ACA health insurance rate reduction for the coming year, do just that,” said Commissioner Navarro. “This is just one of many ways we are working to reduce the cost-of-care our residents experience in the health care system.

For the first time in the history of Delaware’s individual health insurance market, more than $12.6 million will be returned to 19,273 policyholders, with the average rebate being $656. Highmark small groups, often small businesses, will receive more than $8.8 million in cumulative return. 2,779 groups will receive an average rebate of $3,198, with more than 175 groups receiving rebates over $10,000. Employers can consider using these dollars to enhance benefits, reduce premiums for employees in future policy years or provide refunds directly to group health plan participants.

Communications will be sent to policyholders in September and checks for both individual policyholders and small groups will be sent the week of September 21. Those in the individual market with rebate questions can contact Highmark at 800-544-6679. Small group employers with rebate questions can contact their insurance producer, or Highmark at 800-241-5704.

These rebates are required by the Delaware Department of Insurance according to Medical Loss Ratio (MLR) measurements set by the Affordable Care Act, which are meant to ensure that insurers are spending a majority of premiums on health claims and clinical services, not taking those dollars for profit or administrative expenses. The rebate system creates balance when data shows that this ratio was off in a previous year. Not every policy will receive a rebate. MLR review for the 2020 plan year will shine a light on changes in insurance usage due to COVID-19 and will be released in 2021.

On August 31, Commissioner Navarro announced the Delaware Health Insurance Marketplace would see an average decrease in rates of 1% for individual plans. Highmark small group plans will see an average premium decrease of 3%.


Action Ordered to Protect Highmark Medicare Supplement Consumers

Series of changes come after reports of Highmark premium notice errors

Dozens of complaints have been registered with the Delaware Department of Insurance after Highmark Blue Cross Blue Shield processed hundreds of customer birthdates incorrectly, leading to notices of higher July 1 premiums for many Medicare Supplement participants, including those in the company’s Medigap Blue Plan. Department staff have taken action to ensure that these errors are corrected, and impacted consumers will be notified. Additionally, the company has agreed to reduce their July 1 rate increase significantly.

“Medicare Supplement customers should continue to feel secure knowing that the Department of Insurance is working to ensure this problem is corrected quickly,” said Insurance Commissioner Trinidad Navarro. “As we worked to resolve this issue with Highmark, the company has also agreed to cut its average premium increase in half due to the reduction in claims activity throughout the coronavirus pandemic.”

Initially pursued prior to the advent of COVID-19, Highmark planned to increase Medicare Supplement premiums an average of 7.2%, the first increase on these plans in several years. The increase was justified for a normal plan year by independent actuaries, but the Department of Insurance and Highmark agree that due to the pandemic, these estimates no longer apply due to low utilization and fewer claims being paid by the company. Highmark has agreed to reduce the premium increase to an average of 3.5%. Consumers can expect to receive additional information in the mail.

The Department of Insurance Market Conduct investigators are monitoring the resolution of this issue, will work with the company to explore the causes of the error as well as any other instances that it may have occurred, and will review measures taken to prevent billing issues in the future.

Medicare Supplement plan premiums are, in part, based on the age of the participant. While the department has not approved a rate increase for Highmark’s plan in several years, participants may have had premium adjustments due to their birthday. These age-based increases are generally very low, are included in the consumer’s policy, and are not reviewed by the department. An error in the birthdate of a consumer can result in an increase, as occurred within the Highmark plan. Plan participants are urged to review the date of birth that is recorded with their insurer.

Contact the Delaware Department of Insurance Consumer Services team to report insurance issues by visiting insurance.delaware.gov, emailing consumer@delaware.gov, or calling (302) 674-7300.


Highmark, Aetna Request Significant Health Insurance Rate Increases

Highmark, Aetna Request Significant Health Insurance Rate Increases
Commissioner Karen Weldin Stewart Vows Vigorous Review

(DOVER, DE) Commissioner Karen Weldin Stewart announced today that she has received rate request filings from Highmark Blue Cross Blue Shield of Delaware and Aetna, Inc. for individual and small group plans to be offered on Delaware’s Health Insurance Marketplace in 2016.  Highmark is asking for a 25.4% increase in the individual market, while Aetna requests a 16% increase. In the small group market, Highmark seeks a 12.7% increase, while Aetna asks for a 6.1% decrease.

 

“Large rate increase requests like these are occurring in several states across the country and I know they will cause a hardship for many Delawareans,” said Stewart. “The increases are substantial and I’m going to do my best to reduce them. I am instructing my actuaries to examine vigorously Highmark’s and Aetna’s supporting data for the requests.”

 

Commissioner Stewart also announced that the Insurance Department will conduct public information sessions in June to receive comment on the proposed rate increases.  The sessions will take place at the following locations in the three counties:

 

Monday, June 15   1:00pm    Del Tech Owens Campus, Georgetown

Monday, June 15   6:00pm    Insurance Department, 841 Silver Lake Blvd., Dover

Tuesday, June 16   6:00pm    Carvel State Office Building, 820 N. French St. Wilmington

 

Representatives from Highmark and Aetna will be present at each session. Consumers and interested parties may also submit written comments to the Department at ratedivision@delaware.gov for 30 days between June 15 and July 15, 2015.

 

According to Title 18 of the Delaware Code, insurance companies may not charge rates that are “excessive, inadequate or unfairly discriminatory.” The staff at DOI reviews rate filings and independent actuaries retained by DOI review the supporting data to see if the rate changes are justified by the circumstances as presented by the insurance companies. The rate requests and the insurers’ justifications will be posted at www.delawareinsurance.gov during the 30-day comment period. The Commissioner reviews the actuaries’ findings and the public comment and works with the insurers to arrive at a rate.  That rate is submitted to the Centers for Medicare & Medicaid Services (CMS) for subsequent review. CMS must follow its own regulations and Delaware law before finally approving or denying the requests.

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For immediate release
Contact Jerry Grant 302-674-7303


Two Additional Health Insurance Plans Now Available on the Marketplace

Two Additional Health Insurance Plans Now Available on the Marketplace

 Commissioner Stewart Announces Federal Renewal of Highmark Multi-State Options

 DOVER, DE–Insurance Commissioner Karen Weldin Stewart is pleased to announce that the U.S. Office of Personnel Management, OPM, has certified two multi-state health plans to be sold on the Delaware Health Insurance Marketplace for Plan Year 2015. OPM advised the Commissioner that contracts have been signed with the Blue Cross and Blue Shield Association, on behalf of its local plans, to renew two additional health insurance options under the federal Multi-State Plan Program.

 

The two plans increase the number of plans offered on the 2015 Marketplace to 25, four more than this year’s choices. Multi-state plans may be sold only through the Health Insurance Marketplace and must include the essential health benefits offered on all Marketplace plans. Enrollees in Multi-State Plans are eligible for the same income-based savings as enrollees in other Marketplace plans.

 

All 25 plans are available until the close of open enrollment, February 15, 2015. If you want coverage to begin on January 1, 2015, you must enroll or re-enroll in a plan by December 15, 2014.  For more information, go to www.choosehealthde.com.

 

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For more information contact Jerry Grant at 302-674-7303