Quick Prison Response To Medical Emergency Gives Sussex Correctional Institution Inmate A New Lease On Life

Georgetown, DE – This past week the Delaware Department of Correction (DOC) recognized Correctional Officers and medical professionals for saving the life of a Sussex Correctional Institution (SCI) inmate who experienced a sudden life-threatening cardiac arrest earlier this year.

On August 14, 2022 a 62 year-old inmate was working in the SCI kitchen when he exhibited signs of medical distress.  Correctional Sergeant Markie Lewis was assigned to the kitchen area and activated a medical alert.  Lieutenant Greg Callaway, Lieutenant Rae Morgan and Sergeant Joe Mears immediately responded to the alert and together the Officers attended to the inmate who was struggling to breathe.  Registered Nurse Kathy Moore from the SCI medical team quickly joined the response and initiated CPR.  Additional Officers and facility medical staff arrived and performed CPR in rotating shifts until Georgetown EMS Emergency Medical Technicians Michael Petusky and Michael Moore arrived and continued lifesaving measures.  A pulse was restored and the inmate was able to breathe on his own as he was transported from the prison to an area hospital.  The inmate received specialized in-patient medical care and fully recovered.  At the time of the cardiac arrest the inmate had served 40 years in prison.  He has since completed his prison sentence and has been transferred to a DOC community corrections facility where he is receiving reentry services as he prepares to return to the community.

During a November 30 commendation ceremony at Sussex Correctional Institution Department of Correction leaders and Georgetown Emergency Medical Services staff recognized the Correctional Officers and medical professional for their joint efforts that saved the life of the SCI inmate.  See attached group photograph.

“When their training and skills were needed in a life-threatening emergency situation Correctional Officers, correctional medical staff, and community emergency medical first responders jumped into action and worked together to give an incarcerated person a second chance at life.  Not only did he survive and recover, but he has now been released and has a new opportunity to live a productive life.  That success is a credit to our dedicated team and it reflects our commitment to excellence,” said Department of Correction Commissioner Monroe B. Hudson Jr.

DOC Bureau of Prisons Chief Shane Troxler said, “I am extremely proud of our Officers and staff for not only being heroes and saving someone’s life that day but also for putting themselves in a position to provide that level of service every day.  I know how hard it can be to keep that edge in a correctional environment that is built around predictability and routine and I find it encouraging and uplifting that you have continued to do your job and perform your duties at the highest level day in and day out.”

Pictured in the attached photo:

Back row: DOC Bureau Chief of Prisons Shane Troxler, SCI Warden Scott Ceresini, LPN Carrie Wilson, EMT Michael Petusky, Lt. Rae Morgan, Lt. Greg Calloway, Sgt. Joe Mears, Sgt. Kevin Dunn, Sgt. Mark Keefer, DOC Commissioner Monroe B. Hudson Jr., DOC Deputy Commissioner Terra Taylor
Front Row: Senior Georgetown EMS Administrator Lisa Fensick, SCI Security Superintendent Major Marvella Wise, Lt. Sharon Mears, RN Kathy Moore, LPN Amanda Moss, Dr. Sheri McAfee-Garner
Not pictured but received recognition from DOC leadership: Sgt. Markie Lewis, Correctional Officer Travis Neeley, Sgt. Brandon Wilkins, Correctional Officer Blake Warnick, Sgt. Scott Smoot, RN Brittany Nunes, LPN Carrie Wilson, EMT Michael Moore

All Correctional Officers receive CPR training as part of their initial academy training and receive refresher training through the DOC Training Academy.  All Delaware prison facilities are staffed 24 hours a day by contracted medical staff who provide a wide range of medical services to the incarcerated population and operate prison infirmaries.

SCI officers and staff receive lifesaving commendation
SCI officers and staff receive livesaving commendation

 

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Jason Miller
Chief of Communications and Community Relations
Delaware Department of Correction | Commissioner Monroe B. Hudson Jr.
302-857-5232 (office) | 302-379-4048 (cell)


Department of Correction to Present “Insider Series” Webinar On Cognitive Behavioral Therapy

Register online at https://us06web.zoom.us/webinar/register/WN_5tCSTHX4QLmo1JoCQ3rozA

Dover, DE – On Tuesday, April 26 at 1:00 p.m. the Delaware Department of Correction invites you to join its next “DOC Insider Series” webinar with a focus on Cognitive Behavioral Therapy.  The DOC Insider Series provides members of the public with an inside the walls look at Delaware’s correctional programs, practices, and policies.  Each 90-minute webinar includes a live informational presentation by DOC staff and partner organizations followed by an interactive question and answer session with attendees.

The April 26 Insider Series webinar focuses on what Cognitive Behavioral Therapy (CBT) is, how it works, and a review of the types of CBT programming that are offered to incarcerated persons.  The DOC Insider Series Webinar: “Cognitive Behavioral Therapy” is facilitated by the Department of Correction Office of Planning, Research and Reentry and is presented by Michael Records, Bureau Chief of DOC’s Bureau of Healthcare, Substance Abuse, and Mental Health (BHSAMH), Vanessa Bennifield, BHSAMH Behavioral Health Treatment Services Director, and Bradley Owens, JD, Senior Consultant.

Cognitive Behavioral Therapy is employed by the Delaware DOC in its prison facilities and community corrections centers and by Probation and Parole and has been shown across the country to reduce recidivism in both juveniles and adults.  In practice CBT helps participants become conscious of their own thoughts and behaviors and then make positive changes to impact their decision-making.  CBT programs address a variety of problems associated with criminal behavior and works to help participants develop and improve critical reasoning, problem solving, moral reasoning, social skills, self-control, and impulse management.

“The Delaware Department of Correction is committed to engaging with the community about how our correctional system operates and provides treatment, programming and training to meet our dual mission of public safety and offender rehabilitation,” Department of Correction Commissioner Monroe B. Hudson Jr. said.  “Please join us and get an insider’s perspective on how DOC’s Cognitive Behavioral Therapy programs support reentry by addressing some of the root causes of criminal behavior.”

DOC Insider Series Webinar: Cognitive Behavioral Therapy
Tuesday, April 26, 2022
1:00 – 2:30 p.m.
Register in advance at https://us06web.zoom.us/webinar/register/WN_5tCSTHX4QLmo1JoCQ3rozA
Webinar Presenters:
Michael Records, Bureau Chief of the Bureau of Healthcare, Substance Abuse, and Mental Health
Vanessa Bennifield, Behavioral Health Treatment Services Director, Bureau of Healthcare, Substance Abuse and Mental Health Services
Bradley Owens, JD, Senior Consultant

Previous Insider Series webinars have focused on prison education, Substance Use Disorder treatment, reentry, sentence calculation and release dates, Probation and Parole, and inmate intake and classification.  All Insider Series webinars are posted on the DOC’s YouTube channel for viewing anytime:

Additional Insider Series webinars are planned for 2022. Follow DOC’s Facebook, Twitter, Instagram and LinkedIn social media channels for upcoming dates and registration details.

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State Partnership Launches Workforce Development Program at Baylor Women’s Correctional Institution

Funded by Barclays US Consumer Bank, program will leverage free training initiative to develop customer experience talent in Delaware

Wilmington, DE – Tech Impact, the Delaware Department of Correction and the Delaware Department of Education announced today the launch of a pilot cohort of the Tech Impact customer experience training program, CXWorks, at Baylor Women’s Correctional Institution (BWCI). The program, already popular in Las Vegas, is funded by a grant from Barclays in an effort to connect women, who are returning citizens, with local support and community resources that will help them obtain employment.

“We are excited to pilot CXWorks in Delaware alongside our partners Barclays and Baylor Women’s Correctional Institution. This program will train and employ women in the high demand sector of customer service,” said Patrick Callihan, Chief Executive Officer of Tech Impact. “Barclays has supported the program since its inception in Nevada in 2016, and we’re hoping to replicate the success that market has experienced, having graduated 160 people with over 80% job placement rate.”

Tech Impact’s CXWorks is a free, eight-week workforce development program that offers career training and certification to individuals who are ready to master the customer experience. Students immerse themselves in the skills and knowledge required for call and “contact” center positions, helping companies take care of customer service needs over the phone, instant messaging, and other forms of communication.

“The CXWorks training program aligns perfectly with our mission to successfully prepare women to re-enter our community,” said Dr. Dwight BoNey, Teacher Supervisor at Baylor Women’s Correctional Institution. “We work hard to instill professionalism, work ethic and soft skills into every student in our program. CXWorks complements our program, giving the ladies at BWCI the opportunity for career training in customer service and creating opportunities for employment upon release in an industry that is in high demand.”

Six BWCI residents are participating in Tech Impact’s first CXWorks training class.  All participants have already earned a GED or are currently working to earn a GED and were selected, in part, because they are approaching their release from incarceration later this year.  Upon the successful completion of CXWorks, BWCI’s graduates will earn an industry recognized customer service certification.  Following their release from incarceration Tech Impact staff will follow up to help them secure job placement in the community.

“The Delaware Department of Correction is pleased to be the first correctional system in the country to bring the CXWorks employment training program into a prison facility,” said Delaware Department of Correction Commissioner Monroe B. Hudson Jr. “We value the partnership that is providing this new pathway to help incarcerated people learn practical skills they can use to obtain employment and drive their reentry success.”

“Barclays is committed to partnering with organizations that are focused on creating opportunities and removing the barriers to success for those who are looking for work,” said Jenn Cho, Head of Citizenship for Barclays US Consumer Bank. “The CXWorks training program offers valuable tools to help these women build a better future and to develop the skills and confidence necessary for work.”

Employers interested in becoming a hiring partner can learn more by registering here.  This is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

About Tech Impact

Tech Impact is a nonprofit that leverages technology to advance social impact. Our proven workforce training programs and intermediary services prepare our graduates to launch or advance their careers in technology. We strengthen nonprofits through a full spectrum of technological support, giving them the education and services they need to deliver greater impact and help their communities thrive. Learn more at techimpact.org.

About Barclays US Consumer Bank

Barclays US Consumer Bank is a leading co-branded credit card issuer and financial services partner in the United States that creates highly customized programs to drive customer loyalty and engagement for some of the country’s most successful travel, entertainment, retail and affinity institutions. The bank offers co-branded credit cards, small business credit cards, installment loans, POS Finance, online savings accounts, and CDs. For more information, please visit www.BarclaysUS.com.

Barclays is a British universal bank. We are diversified by business, by different types of customer and client, and geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. For further information about Barclays, please visit www.barclays.com.


Marking Delaware’s Progress Improving Reentry Services

WILMINGTON, Del. – Governor John Carney on Monday joined state leaders at Howard R. Young Correctional Institution in Wilmington to review progress on improving reentry services for offenders and to announce more than $1 million in grants to support Delaware’s reentry initiatives. These reentry investments – a key component of Governor Carney’s efforts to reduce Delaware’s recidivism rate – are driven by Executive Order 27, which aims to reduce recidivism through more effective coordination of housing, healthcare and counseling services, expanding access to education and vocational training, and meaningful data sharing among agencies to help offenders. The Governor’s Executive Order created the Delaware Correctional Reentry Commission to partner with the Department of Correction and bring together other agencies to drive reentry reforms that support justice-involved men and women with the tools they need to succeed.

“Thanks to the hard work of the Delaware Correctional Reentry Commission, the Department of Correction, and agencies across state government who have come together over the past year to improve how we help offenders reenter society and become productive members of our communities,” said Governor Carney. “I am encouraged by our efforts to provide treatment and training to offenders while they are incarcerated, as well as provide crucial support during those initial days and months after their release from prison to increase the chances of long-term success in our communities. That’s good for them and their families, and it’s good for public safety across our state.”

Delaware Department of Correction Commissioner Claire DeMatteis said, “Delaware’s reentry effort has focused over the past year on better identifying offenders’ treatment and training needs within the first 45 days of incarceration and working to meet those needs while they are incarcerated. Upon release, we are taking more active steps to put offenders in contact with existing social services, housing, healthcare and counseling services as they return to the community.”

Delaware Secretary of Health and Social Services, Dr. Kara Odom Walker said, “Experience demonstrates that a community support system that provides access to basics like stable housing, healthcare, continued treatment for opioid addiction, food, career counseling and job search assistance improves their chances to stay on the right track and out of the criminal justice system.”

“This is not the development of some new program. Today we are fundamentally changing the incarceration system in Delaware by making a prisoner’s preparation to thrive in their community and the economy a true priority. To use a sports analogy, we are focused on establishing a ‘sound handoff’ through better collaboration between government agencies, community groups, and employers. Ensuring that social services, education, employment, and housing barriers are addressed improves outcomes, creating a better quality of life for the men and women who are re-entering society and safer communities for every Delawarean,” said Delaware Department of Labor Secretary Cerron Cade.

Last year the Delaware Department of Education’s Prison Education Program provided instruction to 1,030 students in academics, 484 in life skills classes and 1,426 in vocational trainings.

“Prison education is an essential component for the successful reintegration of those exiting prison into their communities. Recent research found that correctional education results in lower risks of recidivism and higher rates of employment,” said Director of Adult and Prison Education Maureen Whelan, noting educational services were expanded to areas previously inaccessible through DOC/DOE collaboration. “The Delaware Correctional Reentry Commission will support further interagency collaboration enabling those leaving prison to become valued employees and positive role models for their children and those in their communities.  Prison education joins in the DCRC project so that ex-offenders have a second chance to create a new lasting impression of their worth that will affect themselves, their families, and their communities for generations to come.”

Officials from the Departments of Correction, Education, Health and Social Services, Labor, Delaware State Housing Authority, and the Criminal Justice Council have worked to implement half of 19 assignments outlined in Executive Order 27 while making substantial progress on the remaining objectives. Completed objectives include:

  • The Department of Correction has restructured an office whose responsibility is the coordination of reentry services; this office is tasked with implementing evidence-based correctional programs in Delaware’s Level V and IV facilities;
  • Medication Assisted Treatment (MAT) is now available in every prison and work release facility statewide. Today nearly 4% of offenders in these facilities are receiving MAT;
  • The Department of Correction and Department of Education have partnered to administer an educational assessment and vocational skills assessment within the first 45 days of an offender’s sentence;
  • The Department of Correction has established Transition Accountability Plans (TAPs) for every offender with a prison sentence of one year or longer; TAPs will guide efforts to help offenders obtain a GED, high school diploma and continuing education and vocational skills training while incarcerated;
  • Planning for offenders’ release from incarceration now begins within their first two months of incarceration, rather than the last two months;
  • Access to community supports, including existing state social services and referrals to career counseling, have been improved through collaboration with the Department of Health and Social Services, Department of Labor and others;
  • A new graduated sanctions process for probation and parole violations has been implemented to hold offenders accountable for their actions while continuing to support reentry goals;
  • Improvements have been made in behavioral health referrals to agencies with available treatment capacity;
  • The Departments of Correction, Labor, and Education have signed a memorandum of understanding that sets in place a mechanism to share data across their agencies. 
  • A listing of available housings options is near completion and the Department of Correction and state and local public housing agencies are finalizing a plan to reduce housing barriers for returning citizens;
  • A directory of case management services available across the state has been drafted, and;
  • A “success rate analysis” model has been developed to measure the short- and long-term impacts of reentry programs on recidivism.

This progress is highlighted in the Delaware Correctional Reentry Commission’s 2019 Annual Report, which was presented to Governor Carney this past week. Read the 2019 DCRC Annual Report here, along with its appendix.

Additionally, the state is aggressively pursuing federal and private grant funding to support its reentry goals.  Two new grant funding allocations were announced today:

  • A $1 million grant from the U.S. Department of Justice through the Delaware Criminal Justice Council will be used to fund new programming to support reentry in prisons and work release/violation of probation centers, establish a Community Resource Center for Sussex County offenders who are targeted to receive intensive reentry services, including case management and programming, and to fund data analysis conducted by the University of Delaware.
  • Delaware, through the Department of Correction, is one of five states to receive a $100,000 grant from the Prison Research Innovation Network to fund the hiring of a Prison Innovation Manager at Howard Young prison to strengthen programming for detentioners and inmates.

 

During the Governor’s visit to Howard R. Young Correctional Institution in Wilmington, he observed the first day of instruction for a C-tech certification program that is providing telecommunication technologies, cabling, and fiber-optic systems training for 10 inmates. He also toured the DHSS mobile bridge van, which provides reentry services and referrals for former inmates. The van operates during the week in the parking lot of the prison and at the Probation Office on Cherry Lane near Wilmington. The van is funded through the Divisions of Social Services and Substance Abuse and Mental Health as a way to reach out to inmates immediately upon their release from incarceration.

Over the next year, the Delaware Correctional Reentry Commission, Department of Correction, and state agency partners will continue their reentry work to meet the following goals:

  • Implement Transition Accountability Plans for offenders in Level V facilities sentenced to one year or more;
  • Implement the data-sharing Memorandum of Understanding that was reached between the Departments of Correction, Education and Labor; 
  • Transition Delaware’s work release and violation of probation facilities into reentry centers to better prepare inmates for their return to the community during their final months of incarceration, and;
  • Continue to expand services, treatment, and education programs, both within state agencies and in partnership with community organizations.

 

 

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Governor Carney Signs Executive Order to Improve Reentry Procedures, Reduce Recidivism

Executive Order creates commission focused on reentry reform, and new office at DOC to oversee implementation

WILMINGTON, Del. – Governor John Carney on Tuesday signed Executive Order #27, which focuses on improving reentry procedures for incarcerated individuals in Delaware. The Executive Order creates a commission focused on reentry reform, policies, and procedures, with a goal of helping former inmates more successfully reenter their communities. The Order will more effectively coordinate service delivery, strengthen data sharing among agencies, create a comprehensive reentry protocol, improve the availability of academic and vocational programming prior to an inmate’s release, and strive to reduce recidivism in Delaware.

“It’s our responsibility to look out for every Delawarean. We need to make sure offenders who serve out their sentences are able to reenter society ready to positively contribute to their communities, and have the support they need to succeed,” said Governor Carney. “This Executive Order will improve our existing reentry procedures, and in turn, reduce recidivism. That will help strengthen communities across our state.”

Executive Order #27 is the result of Delaware’s participation in the National Criminal Justice Reform Project, an initiative led by the National Governors Association and the National Criminal Justice Association Center for Justice Planning to assist states in implementing evidence-based criminal justice reforms.

“This Executive Order enhances the ability for the Department of Correction to meet its goals of ensuring public safety and providing opportunities for rehabilitation to justice-involved individuals preparing to return to the community,” said Perry Phelps, Commissioner of the Delaware Department of Correction. “I look forward to working with Governor Carney and our sister agencies to reduce barriers and collateral consequences for the men and women exiting the correctional system.”

Approximately 23,000 incarcerated adults are released from the State of Delaware Department of Correction (DOC) facilities annually. Seventy-six percent of those who are released from DOC facilities are rearrested within three years. Sixty-eight percent of those released had a reconviction and sixty-five percent had a recommitment. Delaware’s percentage of probationers is approximately forty-six percent higher than the national average, and its percentage of incarcerated adults is approximately twelve percent higher than the national average. Reentry reforms in Executive Order #27 are intended to directly confront Delaware’s high rate of recidivism.

“The Delaware Criminal Justice Council is excited to work with Governor Carney and the newly-established commission to build on the continuing work of improving reentry services to all justice involved individuals,” said Christian Kervick, Executive Director of the Delaware Criminal Justice Council. “This Executive Order includes best practices and reforms to improve our Criminal Justice System and increase public safety throughout the State.”

The Delaware Correctional Reentry Commission will consist of members of the Governor’s Cabinet, the Chief Judge of the Court of Common Pleas, the Attorney General and others who work closely on this issue, including the Executive Director of the Criminal Justice Council. This Commission will oversee implementation and further develop the State’s comprehensive strategic reentry initiatives, ensuring that federal, state, and local resources are used most efficiently to reduce duplicative reentry services and align with the application of evidence-based approaches.

“Ninety-eight percent of the people who enter Delaware prisons will return to the community. They are our neighbors. We live, shop, and work in the same community,” said Adam Balick, Chair of the newly-created Delaware Correctional Reentry Commission. “It is in all of our interests to give them the tools they need to succeed when they return to our community. We know the factors that lead to recidivism. Homelessness, unemployment, drug addiction, among other things. We can lower recidivism rates in Delaware by helping these men and women reintegrate successfully.”

This Executive Order also restructures the DOC Office of Research and Planning to the Office of Planning, Research and Reentry. This office will oversee the implementation and maintenance of the Commission’s initiatives from prison to community corrections centers to probation and parole to the community.

“The National Criminal Justice Association is extremely pleased to have worked with Governor Carney and his leadership team to advance prisoner reentry reform efforts in the State of Delaware,” said Chris Asplen, Executive Director of the National Criminal Justice Association. “This Executive Order represents over a year and a half of work by many committed, hard-working leaders from a myriad of disciplines and agencies who make up the steering committee and many working groups and community groups who are dedicated to increasing public safety by improving the state’s prisoner reentry process. This EO includes the many priorities identified in Delaware’s Prisoner Reentry Strategic Plan. We are grateful to our partners at the National Governor’s Association, our consultants and to the John and Laura Arnold Foundation for the support that made this work possible.”

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