Governor Carney Requests Presidential Disaster Declaration after Flooding Caused by Tropical Depression Ida

The Delaware Emergency Management Agency (DEMA) continues to conduct damage assessments

WILMINGTON, Del. –  Governor John Carney on Friday sent a letter to President Joe Biden requesting a Major Disaster Declaration following flooding caused by Tropical Depression Ida. The Delaware Emergency Management Agency (DEMA) in conjunction with the City of Wilmington and other partners, have spent the previous two weeks surveying damage in neighborhoods affected by the storm, to support the request for federal assistance. 

The following are excerpts from Governor Carney’s letter:

“Tropical Depression Ida interacted with a frontal system (and) produced 100-year rainfall returns in the Brandywine Creek basin. Heavy rains in Pennsylvania fell into Brandywine Creek, and flooding runoff flowed into Delaware on September 2, 2021.  

“Flooding from heavy rainfall caused considerable damage to residential and commercial structures and vehicles in the areas of the eastern portion of the City of Wilmington, as well as pockets along the Brandywine Creek from Talleyville, DE, through Edgemoor, DE.

“The Brandywine Creek in Wilmington rose to 23.14 feet Thursday morning, breaking its previous record of 20.43 feet in 2014. Flooding in Wilmington stretched between I-495 and Market Street, with the most significant impact in a fifteen to twenty-block area along the creek. In the early morning hours of September 2, water rescues were conducted in the Riverside neighborhood, with 200 people evacuated from the floodwaters…

“The State of Delaware continues to assist residents with an additional focus on providing support to our most vulnerable populations during these unprecedented times.”

Click here to read Governor Carney’s full letter. 

Click here to learn more about the resources available for those who were affected by the storm and ways to help.



Governor Carney, City of Wilmington, and DEMA Announce Flood Assistance Programs

Resources announced following Recovery Resource Fair where agencies connected with more than 200 households

WILMINGTON, Del. – Governor John Carney announced on Wednesday more than 200 households affected by last week’s storm found assistance at the Disaster Recovery Resource Fair hosted by the Department of Health and Social Services (DHSS), the City of Wilmington, and the Delaware Emergency Management Agency (DEMA) at The Warehouse. Over 20 agencies and local partners were in attendance to ensure those affected by flooding had access to the resources they need.

Two additional resources were also announced to help Wilmington families with recovery efforts:

  • DEMA announced a new Flood Cleanup Assistance program that will provide cleanup services for qualifying households through the Milford Housing Development Corporation. 
  • The City of Wilmington announced a toll-free Crisis Cleanup Hotline (1-844-965-1386) to serve as a clearinghouse for all the muck out, tear out, and water removal needs of those directly affected by the remnants of Hurricane Ida.

“Homeowners and renters along the Brandywine have faced significant challenges from the flooding last week, and that’s why we are all working to connect them with resources and help them through this difficult recovery process,” said Governor Carney. “We’re grateful for the local, state, and community partners across Delaware who are helping our neighbors in Wilmington, and for standing up these important resources that will help residents with cleanup efforts in the affected areas.”


DE Flood Cleanup Assistance

DEMA’s Flood Assistance Program is an effort funded by the state’s EmergencyManagement Resilience Fund. Cleanup services by DEMA in coordination with the Milford Housing Development Corporation may include:

  • Mucking
  • Removal of damaged drywall
  • Moisture control of affected areas
  • Minor structural repairs
  • Insurance deductible assistance

“This was a life-altering event for many Wilmington residents, and we know that they are hurting and need assistance. We are working to bring all available resources to bear including local, state, federal, volunteer, and non-profit partners, to help address immediate needs and begin long term recovery,” said AJ Schall, Director of the Delaware Emergency Management Agency. “The Milford Housing Development Corporation was a fantastic partner assisting with recovery efforts following Tropical Storm Isaias last summer. We are pleased to be able to partner with them again to assist the survivors from last week’s flooding with cleanup to start them on the path to recovery.”

Residents should apply for DEMA’s Flood Assistance Program by calling: 1-844-413-0038. Eligibility for this program includes those living in single households earning less than $52,000 per year, with a higher limit for families. Individuals will also need to show proof of residency in the area outlined here: Along the East side of Northeast Boulevard to 17th Street, from 17th to Bowers, from Bowers to E. 12th Street, from E. 12th Street to Pullman and from Pullman to Northeast Boulevard.

Click here to view a map of the eligible areas.

Mayor Mike Purzycki and the City of Wilmington’s emergency management team also announced a toll-free Crisis Cleanup Hotline number to serve as a clearinghouse for all the muck out, tear out, and water removal needs of those directly affected by the storm. Residents needing assistance can call 1-844-965-1386 to be connected with local volunteer groups that may assist with:  

  • Cutting fallen trees
  • Removing drywall, flooring and appliances
  • Tarping roofs
  • Mold mitigation

Hurricane Ida Home Cleanup - 844-965-1386In partnership with the Delaware Volunteer Organizations Active in Disaster (DEVOAD), these services are performed by volunteers and will be provided at no cost to the resident. Service is not guaranteed, and resources are limited. After providing your information to the Hotline, residents may be contacted by a representative from a participating organization who will determine if they are able to provide assistance.

“It’s a difficult task to pull lives and properties back together again following natural and unexpected disasters,” said City of Wilmington Mayor Mike Purzycki. “The past several days have tested the ability of the community and government to come together as quickly as possible to assist affected residents and businesses. We have a great deal of work to do, but the City and State are committed to the tasks and challenges ahead.”


The Crisis Cleanup Hotline will remain open with extended hours until Friday, October 1, 2021, though residents can call and leave a message at any time and a volunteer will return the call as soon as possible.

This hotline does not provide help with social services such as food, clothing, and shelter. For food assistance or other social services, please contact the Social Services Call Center: 302-571-4900. Deaf or Hearing-Impaired individuals can call 7-1-1 and give the Customer Service Call Center number. Residents should continue to call 9-1-1 in an emergency.


New resource connects small businesses with right help at right time

DOVER, Del. (March 5, 2019) – Delaware small business owners in search of the right help at the right time will find it through the new Business Resource Connection on the website of the Delaware Division of Small Business,

The Business Resource Connection provides valuable information on approximately 300 programs from more than 80 different organizations across the state. The searchable database enables users to look for assistance based on the area in which they are located, their stage of development, the kind of help they need and more.

“Small businesses are the backbone of Delaware’s economy,” Secretary of State Jeff Bullock said. “Our job at the Division of Small Business is to do everything we can to help Delawareans start and grow businesses. Making it easy for them to connect with the resources they need to do so is essential to that mission.”

“The Business Resource Connection is a direct result of feedback we received from talking with Delaware’s small business community,” said Damian DeStefano, Director of the Division of Small Business. “Small business owners told us their lives would be easier with a place to go to find the help they needed for specific issues when they needed it. The Business Resource Connection will simplify that search and improve business outcomes.”

Developed in partnership with the state’s Government Information Center and Department of Technology & Information, the Business Resource Connection also helps the dozens of organizations that provide services by increasing their visibility and helping business find them.

“As a Chamber we absolutely understand the need for resources for the business community, and we are thrilled to see the launch of the Business Resource Connection,” said Judy Diogo, president of the Central Delaware Chamber of Commerce. “It is our hope that this will help those interested in opening or expanding a business, and in addition, help them expedite some of the processes in doing so.”

“There are so many great programs in Delaware that it can be a challenge to know which one is right for you,” said Marian Young, president of BrightFields Inc., a Wilmington-based environmental consulting firm. “The Business Resource Connection puts the information you need in one place, so you can spend less time looking for help and more time running your business.”

The Business Resource Connection is just one of several useful features of the Division of Small Business’s new website, including a comprehensive calendar of small business-related workshops, conferences and networking events across Delaware.


Media Contact:
Michael Chesney
Director of Communications
Division of Small Business
(302) 577-8472 (office)
(302) 943-9508 (cell)