State of Delaware Business Assistance Website Wins National Award

Date Posted: Thursday, September 3rd, 2015
Categories:  Department of State GIC News

The Delaware Business First Steps website ( has won a prestigious national award from the Center for Digital Government. The site is a portal to information about business licensing, permits, and filings required for certain business by state, city, and county agencies in Delaware. It was awarded a 2015 Digital Government Achievement Award in the government-to-business category.

“When we launched this site in February, our hope was to provide entrepreneurs with the best opportunity to start and expand their companies here in the First State. Receiving this award is further validation that we are making progress to improve the customer experience with government,” said Governor Jack Markell.

The Business First Steps site was built in response to Governor Jack Markell’s challenge to state agencies to improve access to information about business licensing requirements. The website features a general checklist that most new businesses will need to follow, a list of over 200 different state agency registrations or licenses, and links to business resources. All entrepreneurs need to first decide on their business structure and their business name before starting down the path of applying for a business license or other registrations with various government offices.

“It’s a top priority of the governor to make it as easy as possible for businesses to grow in Delaware. This website helps achieve that goal. A great team spent countless hours making sure the site is responsive to the real needs of entrepreneurs. And we aren’t done yet. This is a dynamic process and we want to see more improvements as the site continues to develop,” said Secretary of State Jeff Bullock.

The Digital Government Achievement Awards highlight outstanding agency and department websites and applications.

“These winners are recognized for responsive and mobile-first design, open government, open data, improved transparency and integration with social media,” said Todd Sander, executive director of the Center for Digital Government. “Congratulations to the awardees for their impressive work to make government more accessible and responsive to citizens.”

FirstSteps.Delaware.Gov was launched in February of 2015. The website was built by the Delaware Government Information Center in concert with state agencies, local government, and advice from the business community. Feedback, suggestions, and comments about the website may be directed to

Government-to-business category winners:
– Bexar County, Texas – Criminal District Attorney’s eDiscovery System
– Helping Delawareans Make Their Business First Steps
– Kentucky Business One Stop Portal
– New Zealand –’s Compliance Matters Tool for Small Businesses
– Utah’s Economic Development Map

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