Delaware’s eGovernment Efforts Recognized
DOVER – Delaware’s eGovernment initiative, which complements Governor Jack Markell’s goal of efficient and effective government, has recently received two awards from national groups. The eGovernment initiative, in particular Delaware’s new online Public Meeting Calendar, has been awarded an Outstanding Achievement Award from the Interactive Media Council, Inc. (IMC). The new Calendar system was a key component in Delaware receiving a 2012 Public Technology Institute (PTI) Award.
“Keeping the public informed is vital to government transparency,” said Governor Markell. “We are striving to improve how we provide information so we make it easier for Delawareans to access it and have the option to participate in the public processes.”
The Outstanding Achievement Award given to Delaware’s Public Meeting Calendar is the second highest honor bestowed as part of the IMC’s Interactive Media Awards. Entries are judged on five different criteria: design; content; functionality; usability; and standards compliance and cross-browser compatibility. Since 2006, the IMC has recognized the highest standards of excellence in website design and development throughout the world. The IMC is a nonprofit organization dedicated to elevating the standards of excellence on the Internet.
Delaware’s overall eGovernment effort was recognized as a 2012 Public Technology Institute (PTI) Award winner. According to its website, PTI “identifies best practices and excellence in the field of Web 2.0 and civic/social networking and citizen engagement in local and state government.” The selection criteria for the award focus on a specific application or tool and analyze participation rates, interoperability, system integration, data access and performance metrics. The Government Information Center (GIC), which manages the eGovernment initiative, showcased the newly-revamped Public Meeting Calendar in its award application.
The Public Meeting Calendar update was developed by the GIC in partnership with Delaware Interactive (DI), a subsidiary of NIC USA. It features a streamlined, high usability interface consistent with the look and feel of the state’s new delaware.gov web portal. Each meeting listing features detailed information about the meeting, a meeting change history to alert users to any updates, a map to the meeting location, and the ability to scan a meeting-specific QR code to download meeting information directly to their personal calendars.
The Delaware eGovernment initiative is led by the Government Information Center, in the Department of State, and includes partners in various state and local government agencies, as well as Delaware Interactive, a private sector partner that brings years of experience in building eGovernment applications to Delaware. The eGovernment team is continuously looking for opportunities to improve the connection between citizens and their government using online tools ranging from web sites to mobile apps.