Workers Compensation Task Force Report
Former Governor Jack Markell (2009-2017) | Former Lt. Governor Matt Denn (2009-2014) | Office of the Lieutenant Governor | Date Posted: Tuesday, May 14, 2013
Former Governor Jack Markell (2009-2017) | Former Lt. Governor Matt Denn (2009-2014) | Office of the Lieutenant Governor | Date Posted: Tuesday, May 14, 2013
Workers Compensation Task Force Report To The Governor And General Assembly Of The State Of Delaware Submitted pursuant to House Joint Resolution No. 3, 147th General Assembly
The Workers Compensation Task Force was created on January 30, 2013 by the Delaware General Assembly and the Governor, and charged with an expedited review of Delaware law relating to workers compensation, the impact that the 2007 amendments to that law had upon workers compensation premiums, the reasons for recent increases in workers compensation premiums, and whether any additional changes to statutes, regulations, or practices are required to control growth in premiums.[1] The reason for the creation of the task force was to address the dramatic increase in Delaware’s workers compensation premiums over the past two years, after four consecutive years of decreases that totaled over 40%. The task force was given just over three months to investigate, deliberate, and issue this report.
Process
The task force held its first meeting one week after its creation, on February 8, 2013. Meetings were held weekly, and were held via videoconference between Wilmington and Dover in order to maximize the opportunity for members of the public to attend. Time was allowed at the end of each meeting for members of the public to address the task force, and several members of the public took advantage of that opportunity. Members of the public also had the opportunity to present comments in writing to the task force. Audio recordings of each task force meeting and all printed materials reviewed by the task force were made available on the Lieutenant Governor’s web site.
The task force is very grateful to members of the public for attending and participating in its meetings. Some of the recommendations in this report were the direct result of public comments made during the course of the task force’s meetings.
House Joint Resolution No. 3 also gave the task force authority to direct the Delaware Compensation Rating Bureau, Inc. (DCRB) to submit factual information to the task force for consideration. The task force used this authority very aggressively, asking for and receiving hundreds of pages of narrative information and data from the DCRB which was helpful to the task force in reaching its decisions. All information received from DCRB is also posted on the Lieutenant Governor’s web site.
Prior Reform Efforts
Delaware’s workers compensation system has been the subject of two significant statutory reforms since 1997. The first such effort was the Workers Compensation Improvement Act of 1997, which was not the product of a concern over premium costs but rather a concern over delays in the delivery of benefits to injured workers. That reform effort resulted in an expansion of the Office of Workers Compensation, the creation of hearing officers and workers compensation specialists, and an expedited hearing process.
Attention eventually turned to Delaware’s high workers compensation premiums. According to the only national ranking of state workers compensation premiums, the Oregon Department of Consumer and Business Services Workers Compensation Premium Rate Ranking Report, Delaware’s premiums had risen by calendar year 2006 to be the third most expensive in the country. The primary reason for Delaware’s high premiums was generally agreed to be medical costs – the DCRB indicated that in 2006, medical costs were 60% of total workers compensation system costs in Delaware, as compared to 40% in surrounding states.
Two parallel reform efforts were initiated to address Delaware’s high and escalating workers compensation premiums. First, the Department of Insurance (DOI) began a new process for analyzing the DCRB’s annual request for ‘loss cost’ changes, which form the basis for rate change requests by all workers compensation carriers. The Department began using a second actuarial expert, demanding that the DCRB provide the Department’s experts with a larger universe of supporting information and sufficient time to analyze it, and scheduled public hearings where DCRB representatives could be questioned about the assumptions underlying their rate increase requests. These changes resulted in a voluntary market rate freeze in December, 2006 (applying to voluntary market policies renewing in late 2006 and most of 2007), a 17.75% – 22% cut in average rates in 2007, and a cut of 15.16% – 16.46% in 2008.[2] The 2007 cut applied to policies renewing from December 1, 2007 to November 30, 2008; the 2008 cut applied to policies renewing from December 1, 2008 to November 30, 2009.
The second effort was a statutory reform effort led by Representative William Oberle and Senator Anthony DeLuca, with the assistance of Governor Ruth Ann Minner. Representative Oberle and Senator DeLuca convened a large group of stakeholders in the latter half of 2006, and the group produced a consensus workers compensation reform bill (Senate Bill 1) that was enacted into law almost immediately when the General Assembly convened in January 2007. These reforms resulted in an additional 11.57% rate reduction in 2008, along with four years of one-time reductions ranging from 5% to 6% of the 2008 rates.
Cumulatively, these regulatory and statutory reforms had a dramatic impact on Delaware’s overall rates (which dropped by over 40%) and on its standing with respect to other states. From 2006 to 2010, Delaware had moved from having the nation’s 3rd most expensive workers compensation premiums to having its 34th most expensive premiums. Rates continued to drop in the 2009 and 2010 loss cost filings, as indicated in the chart below.
Workers compensation rate changes since 2007 reform:
DATE | VOLUNTARY
(Standard Policy Premiums) |
RESIDUAL
(Assigned Risk Premiums) |
|
12/01/2007 | ê 17.75% | ê 22.00% | |
10/01/2008 | ê 11.57% | ê 11.57% | |
12/01/2008 | ê 16.46% | ê 15.16% | |
12/01/2009 | ê 8.40% | ê 9.17% | |
12/01/2010 | ê 2.51% | ê 4.06% |
However, in 2011 and 2012, loss cost ratios significantly increased. In addition, the four-year period of one-time rate reductions expired in connection with the 2012 filing. The Department of Insurance approved average voluntary market loss cost and residual market rate increases of 12.6% and 18.3% respectively in 2011. In 2012 the increases were 21.7% (voluntary market) and 26.1% (residual market).
DATE | VOLUNTARY
(Standard Policy Premiums) |
RESIDUAL
(Assigned Risk Premiums) |
|
12/01/2011 | é 12.60% | é 18.30% | |
12/01/2012 | é 21.70% | é 26.10% |
This substantial increase in average workers compensation rates – some of which have yet to be seen by policyholders – prompted the Governor and General Assembly to ask this task force to undertake an expedited review of Delaware law relating to workers compensation, to determine the impact that the 2007 amendments to that law had upon workers compensation premiums, to look at the reasons for recent increases in workers compensation premiums, and to determine whether any additional changes to statutes, regulations, or practices are required to control growth in premiums.
The 2007 Statutory Amendments
The 2007 amendments to the Delaware Code covered a broad array of topics.
Payments to Hospitals and Ambulatory Surgical Centers Revised in 2012
On June 2, 2012, a bill (Senate Bill 238) revising the rate at which hospitals and ambulatory surgical centers would be reimbursed for treating workers compensation recipients was introduced. It passed the General Assembly on June 30, 2012, was signed by the Governor, and took effect on January 31, 2013. S.B. 238 removed the provisions of the Delaware Code that required that hospital and ambulatory surgical centers be reimbursed at 85% of their actual charges for a given procedure in 2006, and, on January 31, 2013, replaced that requirement with one that they be reimbursed at 80% of their actual charges for a given procedure, adjusted for annual changes in the CPI for medical care. S.B. 238 also included emergency room charges within its scope. During the task force’s meetings, the task force learned that hospitals had not been complying with the payment procedures set in 2007. The hospitals claimed that they could not comply with the 2007 statute because it imposed obligations that were inconsistent with federal Medicare rules and because of technology restrictions.
Impact of Past Statutory Revisions Upon Rates
As previously indicated, the 2007 amendments to the Delaware Code were immediately credited with an 11.57% rate reduction in 2008, along with four years of one-time reductions ranging from 5% to 6%. It had been anticipated that some provisions of the 2007 statute, such as the creation of treatment protocols for frequent injuries, would generate additional savings when they went into effect. It is possible that those changes played a role in the 2010 reductions in average rates, but it is impossible to determine that with certainty. Although the results of the 2012 statutory changes are not yet possible to trace since they went into effect on January 13, 2013, the DCRB indicated to the task force that it did not expect the 2012 changes to produce any initial reduction in residual market rates or voluntary market loss costs because prior rate applications had been based on the expectation that hospitals and ambulatory surgical centers were following the procedures required by the 2007 law, and it had turned out that was not the case.
Reasons for Recent Increases in Workers Compensation Premiums
The DCRB indicated during the task force’s meetings that the primary basis for the 2012 increases in loss costs was an increase in the cost of medical care for workers compensation recipients. There was concern expressed by members of the Data Collection Committee that the DCRB had (a) initially suggested that the 2011 increases were primarily the result of a one-time increase in claim frequency concurrent with the 2009 economic crisis, and (b) failed to timely inform the Data Collection Committee of an upward trend in medical costs that would have allowed the Health Care Advisory Panel to promptly respond to that trend. The DCRB has observed that “in the last two filings claim frequency trend has become less favorable than the comparable levels for earlier DCRB filings (although claim frequency remains significantly negative)” and “DCRB’s measurements of medical severity trends have increased successively in each of the last four filings.”
Several members of the task force expressed concern at a perceived discrepancy between the actual rate of medical cost inflation indicated by statistics provided to the task force by DCRB, and the amount by which loss costs have increased. DCRB provided the task force with two years of medical cost data: July, 2010 through June, 2011 (Year 1), and July 2011 through June 2012 (Year 2). The difference in claims from Year 1 to Year 2 was statistically small, and by a variety of different measures, total workers compensation medical expenditures increased by under 7% from Year 1 to Year 2. (As a rough comparison, the national urban consumer price index for medical care increased by 3% in calendar year 2011 versus calendar year 2010.) Yet, as indicated above, the increased medical costs have resulted in average premium increases far in excess of 7%.
In addition to concern over whether the rate increases were justified by the actual increase in medical costs, the task force examined several subcategories of medical cost increases:
(a) The most common procedure in workers compensation during the relevant time period is coded as “Therapeutic Procedure, 1 or More Areas, Each 15 Minutes: Therapeutic Exercises to Develop Strength and Endurance, Range of Motion and Flexibility.” Provider billings for 15 minute increments ranged from $40.75 (managed care organizations) and $52.32 (physician assistants and advanced practice nurses) to $132.23 (agencies) and $100.81 (hospitals).
(b) The second most common procedure was “Manual Therapy Techniques (e.g. Mobilization/Manipulation, Manual Lymphatic Drainage, Manual Traction), 1 or More Regions, Each 15 Minutes.” The per-procedure charges ranged from $30.32 (managed care organizations) and $42.28 (agencies) to $81.63 (hospitals) and $111.79 (hospital units).
(c) The third most common procedure was “Application of a Modality to 1 or More Areas: Hot or Cold Packs.” The per-procedure charges ranged from $21.64 (“other) and $22.07 (chiropractors) to $34.48 (hospital units) and $42.47 (hospitals).
In addition to medical reimbursements, several members of the task force expressed concerns that upward pressure on medical costs was being exerted by the failure of most employers to comply with provisions in the 2007 statute designed to encourage a prompt return to work by injured employees. In particular, task force representatives from the medical community noted that employers rarely filled out the form they are required to fill out by law which details work available in the employer’s workplace that can be performed by an injured employee receiving workers compensation benefits, based upon the employee’s physical capabilities as determined by his or her doctor. Completion of this form had been considered a primary means of returning workers to the workplace by the authors of the 2007 statute.
Comparison of Delaware Workers Compensation Rates to Other States
Comparison of Delaware’s workers compensation rates to other states’ is inexact because of the time lag of comparative studies. The most recent state-by-state study conducted by the Oregon Department of Business and Consumer Services was published in October, 2012, based upon rate survey data from January, 2012. This study – which ranked Delaware’s rates the third worst in America in 2006 – ranked Delaware as number 30 in America (with a lower number meaning lower premiums). Delaware slipped from 34th (in 2010) to 30th (in 2012) By comparison, New Jersey’s rates are 7th worst in the United States, and Pennsylvania’s are 12th worst (Pennsylvania’s ranking has also worsened since 2010). During the same period Maryland’s rates went from 42nd in 2010 to 34th in 2012.
In short, Delaware’s workers compensation rates as a whole remain better than New Jersey or Pennsylvania, but Maryland’s average rates remain lower than Delaware’s. This is significant given that many Delaware companies must bid for work against companies located in Maryland. Additionally, because the most recent study does not reflect the substantial rate increase allowed in 2012, there is reason to be concerned that Delaware’s standing with respect to other states will worsen when the 2014 study is published.
Recommendations
The task force has concluded that a number of statutory and regulatory changes are required in order to avoid significant future increases in workers compensation premiums. In making its specific recommendations, which are detailed below, the task force took the view that the 2007 statutory amendments and subsequent regulatory work done by the Health Care Advisory Panel had initially been effective in both controlling premiums and ensuring that injured workers continued to have prompt access to qualified doctors to treat their workplace injuries. Therefore, the task force’s recommendations focus on revisions and improvements to the 2007 statute, not a wholesale rejection of that law and replacement of it with an entirely new system. However, if the task force’s recommendations are implemented and do not result in manageable increases in workers compensation premiums, the task force believes that more significant changes should be considered both with respect to the levels and methods of paying medical claims, and the system for calculating injured workers permanency and lost wage claims.
In addition to the continued existence of the Data Collection Committee, which the task force is recommending be given broader authority to order examinations of specific insurers, and the Health Care Advisory Panel, the task force also recommends that its own existence be maintained. The purpose of maintaining the task force would be (a) to allow sufficient time to examine other potential savings in the workers compensation system that the task force was not able to investigate due to the limited time available for this report (including indemnity issues), and (b) to observe the outcome of its recommendations and consider more restrictive measures with respect to medical costs if the below recommendations do not have an adequate impact on premiums.
The task force’s recommendations fall into four areas. Not all recommendations were unanimous, and task force members who disagreed with any of the task force’s recommendations were permitted by House Joint Resolution 3 to submit separate statements with this report explaining their disagreement with specific recommendations. The DCRB, a member of the task force, abstained on all votes.
1. Place Tighter Controls on Workers Compensation Medical Costs
Although the task force does not believe that it is yet necessary to take some of the extraordinary steps that other states have taken with respect to control of workers compensation medical reimbursements, the task force does believe that additional cost control measures should be added to those implemented in 2007.
2. Ensure that insurance carriers’ requests for rate increases receive a high level of scrutiny.
As noted above, several task force members expressed concern about whether the rates ultimately approved for workers compensation insurance carriers were justified by the actual increases seen in medical costs, and relatedly, whether insurance carriers were overstating the amount that they needed to reserve in order to pay future claims. In addition, several task force members expressed frustration that some amount of rate increase appeared to be driven by the failure of individual insurance carriers to be sufficiently diligent about enforcing existing medical cost controls when paying claims. The following recommendations are targeted at ensuring that a high level of scrutiny is applied to rate increase requests by insurance carriers, both collectively and with respect to specific carriers that have unusually high medical cost increases.
3. Make The State’s Laws Encouraging Injured Workers to Return to work More effective.
4. Improve the state’s workplace safety program to both increase its usage and ensure that it accurately determines which workplaces are using appropriate safety practices.
[1] House Joint Resolution No. 3, 147th General Assembly
[2] For 2007, the lower percentage figure indicates the reduction in voluntary market loss costs, while the more negative numbers represent the reduction in residual market rates for companies that cannot locate coverage in the voluntary market. For 2008 the situation was reversed with the voluntary market having a larger reduction than the residual market. “Residual market” refers to the state’s requirement that workers compensation carriers doing business in Delaware create a market where companies that cannot purchase coverage in the private market can buy workers compensation insurance.
[3] The task force also discussed a recommendation to amend 18 Del.C. § 2604 to eliminate language requiring the Department of Insurance to find a non-competitive market before finding workers compensation rates to be excessive. The Department of Insurance asked the task force not to make this recommendation because DOI did not have sufficient time to consider the recommendation. The task force deferred to the DOI’s request, but indicated that it would hold DOI responsible for the consequences of leaving the statute unamended.
Keep up to date by receiving a daily digest email, around noon, of current news release posts from state agencies on news.delaware.gov.
Here you can subscribe to future news updates.
Former Governor Jack Markell (2009-2017) | Former Lt. Governor Matt Denn (2009-2014) | Office of the Lieutenant Governor | Date Posted: Tuesday, May 14, 2013
Workers Compensation Task Force Report To The Governor And General Assembly Of The State Of Delaware Submitted pursuant to House Joint Resolution No. 3, 147th General Assembly
The Workers Compensation Task Force was created on January 30, 2013 by the Delaware General Assembly and the Governor, and charged with an expedited review of Delaware law relating to workers compensation, the impact that the 2007 amendments to that law had upon workers compensation premiums, the reasons for recent increases in workers compensation premiums, and whether any additional changes to statutes, regulations, or practices are required to control growth in premiums.[1] The reason for the creation of the task force was to address the dramatic increase in Delaware’s workers compensation premiums over the past two years, after four consecutive years of decreases that totaled over 40%. The task force was given just over three months to investigate, deliberate, and issue this report.
Process
The task force held its first meeting one week after its creation, on February 8, 2013. Meetings were held weekly, and were held via videoconference between Wilmington and Dover in order to maximize the opportunity for members of the public to attend. Time was allowed at the end of each meeting for members of the public to address the task force, and several members of the public took advantage of that opportunity. Members of the public also had the opportunity to present comments in writing to the task force. Audio recordings of each task force meeting and all printed materials reviewed by the task force were made available on the Lieutenant Governor’s web site.
The task force is very grateful to members of the public for attending and participating in its meetings. Some of the recommendations in this report were the direct result of public comments made during the course of the task force’s meetings.
House Joint Resolution No. 3 also gave the task force authority to direct the Delaware Compensation Rating Bureau, Inc. (DCRB) to submit factual information to the task force for consideration. The task force used this authority very aggressively, asking for and receiving hundreds of pages of narrative information and data from the DCRB which was helpful to the task force in reaching its decisions. All information received from DCRB is also posted on the Lieutenant Governor’s web site.
Prior Reform Efforts
Delaware’s workers compensation system has been the subject of two significant statutory reforms since 1997. The first such effort was the Workers Compensation Improvement Act of 1997, which was not the product of a concern over premium costs but rather a concern over delays in the delivery of benefits to injured workers. That reform effort resulted in an expansion of the Office of Workers Compensation, the creation of hearing officers and workers compensation specialists, and an expedited hearing process.
Attention eventually turned to Delaware’s high workers compensation premiums. According to the only national ranking of state workers compensation premiums, the Oregon Department of Consumer and Business Services Workers Compensation Premium Rate Ranking Report, Delaware’s premiums had risen by calendar year 2006 to be the third most expensive in the country. The primary reason for Delaware’s high premiums was generally agreed to be medical costs – the DCRB indicated that in 2006, medical costs were 60% of total workers compensation system costs in Delaware, as compared to 40% in surrounding states.
Two parallel reform efforts were initiated to address Delaware’s high and escalating workers compensation premiums. First, the Department of Insurance (DOI) began a new process for analyzing the DCRB’s annual request for ‘loss cost’ changes, which form the basis for rate change requests by all workers compensation carriers. The Department began using a second actuarial expert, demanding that the DCRB provide the Department’s experts with a larger universe of supporting information and sufficient time to analyze it, and scheduled public hearings where DCRB representatives could be questioned about the assumptions underlying their rate increase requests. These changes resulted in a voluntary market rate freeze in December, 2006 (applying to voluntary market policies renewing in late 2006 and most of 2007), a 17.75% – 22% cut in average rates in 2007, and a cut of 15.16% – 16.46% in 2008.[2] The 2007 cut applied to policies renewing from December 1, 2007 to November 30, 2008; the 2008 cut applied to policies renewing from December 1, 2008 to November 30, 2009.
The second effort was a statutory reform effort led by Representative William Oberle and Senator Anthony DeLuca, with the assistance of Governor Ruth Ann Minner. Representative Oberle and Senator DeLuca convened a large group of stakeholders in the latter half of 2006, and the group produced a consensus workers compensation reform bill (Senate Bill 1) that was enacted into law almost immediately when the General Assembly convened in January 2007. These reforms resulted in an additional 11.57% rate reduction in 2008, along with four years of one-time reductions ranging from 5% to 6% of the 2008 rates.
Cumulatively, these regulatory and statutory reforms had a dramatic impact on Delaware’s overall rates (which dropped by over 40%) and on its standing with respect to other states. From 2006 to 2010, Delaware had moved from having the nation’s 3rd most expensive workers compensation premiums to having its 34th most expensive premiums. Rates continued to drop in the 2009 and 2010 loss cost filings, as indicated in the chart below.
Workers compensation rate changes since 2007 reform:
DATE | VOLUNTARY
(Standard Policy Premiums) |
RESIDUAL
(Assigned Risk Premiums) |
|
12/01/2007 | ê 17.75% | ê 22.00% | |
10/01/2008 | ê 11.57% | ê 11.57% | |
12/01/2008 | ê 16.46% | ê 15.16% | |
12/01/2009 | ê 8.40% | ê 9.17% | |
12/01/2010 | ê 2.51% | ê 4.06% |
However, in 2011 and 2012, loss cost ratios significantly increased. In addition, the four-year period of one-time rate reductions expired in connection with the 2012 filing. The Department of Insurance approved average voluntary market loss cost and residual market rate increases of 12.6% and 18.3% respectively in 2011. In 2012 the increases were 21.7% (voluntary market) and 26.1% (residual market).
DATE | VOLUNTARY
(Standard Policy Premiums) |
RESIDUAL
(Assigned Risk Premiums) |
|
12/01/2011 | é 12.60% | é 18.30% | |
12/01/2012 | é 21.70% | é 26.10% |
This substantial increase in average workers compensation rates – some of which have yet to be seen by policyholders – prompted the Governor and General Assembly to ask this task force to undertake an expedited review of Delaware law relating to workers compensation, to determine the impact that the 2007 amendments to that law had upon workers compensation premiums, to look at the reasons for recent increases in workers compensation premiums, and to determine whether any additional changes to statutes, regulations, or practices are required to control growth in premiums.
The 2007 Statutory Amendments
The 2007 amendments to the Delaware Code covered a broad array of topics.
Payments to Hospitals and Ambulatory Surgical Centers Revised in 2012
On June 2, 2012, a bill (Senate Bill 238) revising the rate at which hospitals and ambulatory surgical centers would be reimbursed for treating workers compensation recipients was introduced. It passed the General Assembly on June 30, 2012, was signed by the Governor, and took effect on January 31, 2013. S.B. 238 removed the provisions of the Delaware Code that required that hospital and ambulatory surgical centers be reimbursed at 85% of their actual charges for a given procedure in 2006, and, on January 31, 2013, replaced that requirement with one that they be reimbursed at 80% of their actual charges for a given procedure, adjusted for annual changes in the CPI for medical care. S.B. 238 also included emergency room charges within its scope. During the task force’s meetings, the task force learned that hospitals had not been complying with the payment procedures set in 2007. The hospitals claimed that they could not comply with the 2007 statute because it imposed obligations that were inconsistent with federal Medicare rules and because of technology restrictions.
Impact of Past Statutory Revisions Upon Rates
As previously indicated, the 2007 amendments to the Delaware Code were immediately credited with an 11.57% rate reduction in 2008, along with four years of one-time reductions ranging from 5% to 6%. It had been anticipated that some provisions of the 2007 statute, such as the creation of treatment protocols for frequent injuries, would generate additional savings when they went into effect. It is possible that those changes played a role in the 2010 reductions in average rates, but it is impossible to determine that with certainty. Although the results of the 2012 statutory changes are not yet possible to trace since they went into effect on January 13, 2013, the DCRB indicated to the task force that it did not expect the 2012 changes to produce any initial reduction in residual market rates or voluntary market loss costs because prior rate applications had been based on the expectation that hospitals and ambulatory surgical centers were following the procedures required by the 2007 law, and it had turned out that was not the case.
Reasons for Recent Increases in Workers Compensation Premiums
The DCRB indicated during the task force’s meetings that the primary basis for the 2012 increases in loss costs was an increase in the cost of medical care for workers compensation recipients. There was concern expressed by members of the Data Collection Committee that the DCRB had (a) initially suggested that the 2011 increases were primarily the result of a one-time increase in claim frequency concurrent with the 2009 economic crisis, and (b) failed to timely inform the Data Collection Committee of an upward trend in medical costs that would have allowed the Health Care Advisory Panel to promptly respond to that trend. The DCRB has observed that “in the last two filings claim frequency trend has become less favorable than the comparable levels for earlier DCRB filings (although claim frequency remains significantly negative)” and “DCRB’s measurements of medical severity trends have increased successively in each of the last four filings.”
Several members of the task force expressed concern at a perceived discrepancy between the actual rate of medical cost inflation indicated by statistics provided to the task force by DCRB, and the amount by which loss costs have increased. DCRB provided the task force with two years of medical cost data: July, 2010 through June, 2011 (Year 1), and July 2011 through June 2012 (Year 2). The difference in claims from Year 1 to Year 2 was statistically small, and by a variety of different measures, total workers compensation medical expenditures increased by under 7% from Year 1 to Year 2. (As a rough comparison, the national urban consumer price index for medical care increased by 3% in calendar year 2011 versus calendar year 2010.) Yet, as indicated above, the increased medical costs have resulted in average premium increases far in excess of 7%.
In addition to concern over whether the rate increases were justified by the actual increase in medical costs, the task force examined several subcategories of medical cost increases:
(a) The most common procedure in workers compensation during the relevant time period is coded as “Therapeutic Procedure, 1 or More Areas, Each 15 Minutes: Therapeutic Exercises to Develop Strength and Endurance, Range of Motion and Flexibility.” Provider billings for 15 minute increments ranged from $40.75 (managed care organizations) and $52.32 (physician assistants and advanced practice nurses) to $132.23 (agencies) and $100.81 (hospitals).
(b) The second most common procedure was “Manual Therapy Techniques (e.g. Mobilization/Manipulation, Manual Lymphatic Drainage, Manual Traction), 1 or More Regions, Each 15 Minutes.” The per-procedure charges ranged from $30.32 (managed care organizations) and $42.28 (agencies) to $81.63 (hospitals) and $111.79 (hospital units).
(c) The third most common procedure was “Application of a Modality to 1 or More Areas: Hot or Cold Packs.” The per-procedure charges ranged from $21.64 (“other) and $22.07 (chiropractors) to $34.48 (hospital units) and $42.47 (hospitals).
In addition to medical reimbursements, several members of the task force expressed concerns that upward pressure on medical costs was being exerted by the failure of most employers to comply with provisions in the 2007 statute designed to encourage a prompt return to work by injured employees. In particular, task force representatives from the medical community noted that employers rarely filled out the form they are required to fill out by law which details work available in the employer’s workplace that can be performed by an injured employee receiving workers compensation benefits, based upon the employee’s physical capabilities as determined by his or her doctor. Completion of this form had been considered a primary means of returning workers to the workplace by the authors of the 2007 statute.
Comparison of Delaware Workers Compensation Rates to Other States
Comparison of Delaware’s workers compensation rates to other states’ is inexact because of the time lag of comparative studies. The most recent state-by-state study conducted by the Oregon Department of Business and Consumer Services was published in October, 2012, based upon rate survey data from January, 2012. This study – which ranked Delaware’s rates the third worst in America in 2006 – ranked Delaware as number 30 in America (with a lower number meaning lower premiums). Delaware slipped from 34th (in 2010) to 30th (in 2012) By comparison, New Jersey’s rates are 7th worst in the United States, and Pennsylvania’s are 12th worst (Pennsylvania’s ranking has also worsened since 2010). During the same period Maryland’s rates went from 42nd in 2010 to 34th in 2012.
In short, Delaware’s workers compensation rates as a whole remain better than New Jersey or Pennsylvania, but Maryland’s average rates remain lower than Delaware’s. This is significant given that many Delaware companies must bid for work against companies located in Maryland. Additionally, because the most recent study does not reflect the substantial rate increase allowed in 2012, there is reason to be concerned that Delaware’s standing with respect to other states will worsen when the 2014 study is published.
Recommendations
The task force has concluded that a number of statutory and regulatory changes are required in order to avoid significant future increases in workers compensation premiums. In making its specific recommendations, which are detailed below, the task force took the view that the 2007 statutory amendments and subsequent regulatory work done by the Health Care Advisory Panel had initially been effective in both controlling premiums and ensuring that injured workers continued to have prompt access to qualified doctors to treat their workplace injuries. Therefore, the task force’s recommendations focus on revisions and improvements to the 2007 statute, not a wholesale rejection of that law and replacement of it with an entirely new system. However, if the task force’s recommendations are implemented and do not result in manageable increases in workers compensation premiums, the task force believes that more significant changes should be considered both with respect to the levels and methods of paying medical claims, and the system for calculating injured workers permanency and lost wage claims.
In addition to the continued existence of the Data Collection Committee, which the task force is recommending be given broader authority to order examinations of specific insurers, and the Health Care Advisory Panel, the task force also recommends that its own existence be maintained. The purpose of maintaining the task force would be (a) to allow sufficient time to examine other potential savings in the workers compensation system that the task force was not able to investigate due to the limited time available for this report (including indemnity issues), and (b) to observe the outcome of its recommendations and consider more restrictive measures with respect to medical costs if the below recommendations do not have an adequate impact on premiums.
The task force’s recommendations fall into four areas. Not all recommendations were unanimous, and task force members who disagreed with any of the task force’s recommendations were permitted by House Joint Resolution 3 to submit separate statements with this report explaining their disagreement with specific recommendations. The DCRB, a member of the task force, abstained on all votes.
1. Place Tighter Controls on Workers Compensation Medical Costs
Although the task force does not believe that it is yet necessary to take some of the extraordinary steps that other states have taken with respect to control of workers compensation medical reimbursements, the task force does believe that additional cost control measures should be added to those implemented in 2007.
2. Ensure that insurance carriers’ requests for rate increases receive a high level of scrutiny.
As noted above, several task force members expressed concern about whether the rates ultimately approved for workers compensation insurance carriers were justified by the actual increases seen in medical costs, and relatedly, whether insurance carriers were overstating the amount that they needed to reserve in order to pay future claims. In addition, several task force members expressed frustration that some amount of rate increase appeared to be driven by the failure of individual insurance carriers to be sufficiently diligent about enforcing existing medical cost controls when paying claims. The following recommendations are targeted at ensuring that a high level of scrutiny is applied to rate increase requests by insurance carriers, both collectively and with respect to specific carriers that have unusually high medical cost increases.
3. Make The State’s Laws Encouraging Injured Workers to Return to work More effective.
4. Improve the state’s workplace safety program to both increase its usage and ensure that it accurately determines which workplaces are using appropriate safety practices.
[1] House Joint Resolution No. 3, 147th General Assembly
[2] For 2007, the lower percentage figure indicates the reduction in voluntary market loss costs, while the more negative numbers represent the reduction in residual market rates for companies that cannot locate coverage in the voluntary market. For 2008 the situation was reversed with the voluntary market having a larger reduction than the residual market. “Residual market” refers to the state’s requirement that workers compensation carriers doing business in Delaware create a market where companies that cannot purchase coverage in the private market can buy workers compensation insurance.
[3] The task force also discussed a recommendation to amend 18 Del.C. § 2604 to eliminate language requiring the Department of Insurance to find a non-competitive market before finding workers compensation rates to be excessive. The Department of Insurance asked the task force not to make this recommendation because DOI did not have sufficient time to consider the recommendation. The task force deferred to the DOI’s request, but indicated that it would hold DOI responsible for the consequences of leaving the statute unamended.
Keep up to date by receiving a daily digest email, around noon, of current news release posts from state agencies on news.delaware.gov.
Here you can subscribe to future news updates.