Free language access services now available to tenants, landlords

Delaware landlords and tenants can now access free interpretation and document translation services under a new language access program piloted by the Delaware Department of Justice.

Housed within the DOJ’s Fraud & Consumer Protection Division, the Open Doors Project is universal: it is available for any language, any property, and any income, anywhere in the state. It can be used in any business interaction between landlords and tenants.

“No matter how you say ‘home,’ housing is a human right,” said Attorney General Jennings. “Language barriers should never be a barrier to safe housing, but they too often are. When housing is already unaffordable, hiring hourly contractors to translate documents or provide live interpretation can be prohibitively expensive. Even for those in stable housing, an inability or discomfort communicating can make it harder to resolve disputes or address unsafe conditions. Today we are launching a tool to break down those barriers and to help thousands of Delawareans access the right to housing.”

The Open Doors Project was made possible by Senate Substitute 1 for Senate Bill 82 (152^nd General Assembly), sponsored by Sen. Jack Walsh and Rep. Kim Williams.

“Our homes are more than just structures or financial assets: they represent family, security, and a place to recharge,” said Sen. Jack Walsh. “The Open Doors Project helps ensure that everyone can meaningfully participate in the procedural and legal aspects around homeownership and renting.”

Delawareans can apply for services online at de.gov/opendoors. The application form takes about five minutes to complete.

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