Liberty Mutual Pays $300,000 Penalty For Misleading Consumers
Additional penalties possible if company compliance does not improve After months of investigation, the Delaware Department of Insurance announced that Liberty Mutual has paid a penalty of $300,000 across three member companies, with an express stipulation that an additional $200,000 must be paid if conduct is not immediately remedied. The primary activities under review were […]
Department of Insurance Releases 2024 Data
Annual year-in-review shows continued success for Delaware consumers The Delaware Department of Insurance’s 105 team members are highlighting key achievements from their service to Delaware residents in 2024 including consumer assistance, attraction of new companies, expansions of coverage, supporting enhanced primary care access, and substantial funds contributed to the state. “Our team’s annual report provides […]
Improper Ambulance Service Payments Result in $363K Penalty Against Highmark
Navarro notes consumer reports spurred investigation Following a nearly years-long Market Conduct investigation, Insurance Commissioner Trinidad Navarro announced today penalties against Highmark totaling $363,570 relating to improper volunteer ambulance company claims reimbursement. Investigations began after reports were received that payments were going to residents rather than directly to volunteer ambulance companies for payment of services. […]
Department of Insurance Releases 2023 Data
Another banner year for consumer protection and insurer competition In 2023, the Delaware Department of Insurance’s 101 team members served Delaware residents and seniors, attracted new companies, oversaw expansions of coverage and enhanced competition, and contributed substantial funds to the state. Today’s data release details how each team contributed to Delaware’s strong insurance environment. “Each […]
Department of Insurance Recovers Nearly $700,000 in Fines through Company Compliance Exams
Investigations result in discovery and correction of issues impacting consumers The Delaware Department of Insurance’s Market Conduct Examinations resulted in the receipt of nearly $700,000 in fines during 2019 from more than a dozen companies found to violate the Insurance Code or other related regulations. The fines are contributed to the General Fund, providing funding […]
